Senior Manager, Law Enforcement Liaison and Community Outreach

Scotiabank   •  

Toronto, ON

11 - 15 years

Posted 243 days ago

This job is no longer available.

Job Purpose

This role serves as the primary point of contact between Scotiabank Protective Services, law enforcement agencies and community outreach groups. The liaison strategically encourages law enforcement agencies and outreach groups to proactively support the prevention, enforcement and prosecution of crimes and criminal trends directly impacting Scotiabank and the Canadian Branch Network.

Key Accountabilities

1. Law Enforcement Liaison: 

  • Communicate and coordinate activities between Scotiabank and Canadian law enforcement agencies by serving as an official liaison officer for senior officials of both organizations. 
  • Develop relationships with information sources, senior law enforcement agencies, regulatory bodies, government agencies and peers within othersecurity departments. 
  • Attend industry law enforcement conferences, meetings and training/awareness offerings.
  • Coordinate multi-jurisdictional investigations, ensuring all relevant law enforcement agencies and outreach groups are supported accordingly.
  • Ensure all supporting evidentiary documents and files are provided to law enforcement in a timely and precise manner.
  • Through continued exposure to security training and awareness programs, help foster an improved security culture across the Canadian Branch Network.
  • Organize and facilitate regular/ongoing meetings with senior law enforcement officials and outreach organizers.
  • Organize, facilitate and host annual conferences for law enforcement agencies and outreach groups.
  • Lobby law enforcement and government officials on matters impacting Scotiabank operational security across the Canadian Branch Network. 

 2. Financial Industry Liaison: 

  • Develop relationships with information sources and peers within Corporate Security Departments at peer financial institutions across Canada.
  • Communicate and coordinate activities between Scotiabank and other Financial Industry Corporate Security Departments by serving as an official liaison for senior officials between organizations. 
  • Facilitate communication between other Financial Industry Corporate Security Departments and Scotiabank Corporate Security and applicable stakeholder groups.
  • Attend all Corporate Security industry conferences, meetings and training/awareness offerings
  • Coordinate multi-financial industry investigations, ensuring all relevant security departments have been engaged and that all supporting evidentiary documents and files are shared in a timely and efficient manner.
  • Attend and represent Scotiabank Protective Services pertaining to physical security matters at regular Canadian Banker’s Associate Meetings.

3. Incident Management/Support: 

  • Coordinate management and response with Operations and Crime Prevention teams to highly complex security incidents across Canada, including incidents of terrorism, civil unrest, natural disaster or criminal attack against the bank which affects staff, customers, assets or facilities, in order to limit loss and mitigate physical risk.
  • Respond as required to highly complex security incidents across Canada, including incidents of terrorism, civil unrest, and natural disaster or criminal attack against the bank and support Operations and Crime Prevention teams through strategic engagement with local law enforcement agencies and outreach groups.
  • Write concise, timely escalation reports regarding incidents to inform key stakeholders.
  • Conduct appropriate after-action reviews post-incident, and ensure that findings from this process are provided to Senior Manager, Operations and Crime Prevention for integration into future activities.

4. Evidentiary/Criminal Court Proceeding Support:

  • Provide expert insight and support to PS Crime Prevention and Operations teams with respect to the gathering, vetting and delivery of evidence in relation to criminal proceedings.
  • Provide expert support and guidance to PS staff, branch staff and customers (as required) with preparation and attendance at criminal court proceedings.
  • Track and remain accountable to the delivery of law enforcement evidence on behalf of Protective Services.
  • Remain current at all times in order to provide expert advice pertaining to police legislation, case law, criminal and industry trends.     

5. Crime Prevention Programs/Staff Training and Awareness: 

  • Assist in the development and implementation of best practices for the conduct of training and awareness programs regarding physical securitythreats under the direction of the Senior Manager, Crime Prevention. 
  • Assist to ensure the sufficiency and accuracy of the content of national security training programs.
  • Assist in continuous innovation and improve the delivery means for security training programs by providing recommendations to the Senior Manager, Crime Prevention.
  • Through continued exposure to law enforcement agencies and outreach groups, help foster an improved security culture across the Canadian Branch Network.

6. Rapid Mobilization/Critical Incident Response:

  • Mobilize rapidly across Canada as required to support the Crime Prevention and Operations teams during critical incidents and act as the official liaison between Protective Services and local law enforcement agencies.
  • Provide clear and concise direction and relay critical information to staff, customers and community partners in response to critical incidents.
  • When possible, proactively identify criminal trends and assist in developing security strategies to deter serial (repeat) activity.
  • Effectively manage, communicate and escalate critical information and situational updates to stakeholders and/or senior leadership both internal and external to the bank.  

7. Physical Security Operating Procedures: 

  • Contribute to physical securityrisk procedures, under the direction of Senior Manager(s), Operations and Crime Prevention, for use by enterprise security staff, which align their activities with a central model, are appropriate for the working environment, and which consider differing threat, regulatory and legal environments.
  • Contribute to the implementation of physical risk methodologies and procedures, ensuring that Protective Services staff utilize them effectively and appropriately to identify, report and mitigate risk to the bank.

8. Counter Surveillance:

  • Assist with counter surveillance efforts by providing expert advice and direction based upon interaction and information from local law enforcement agencies.
  • Ensure that local law enforcement is made aware of counter surveillance activities to minimize impact of ongoing police investigations.
  • Be prepared (as required) to potentially assist in counter surveillance activities and provide detailed findings (where applicable) to local law enforcement agencies on behalf of Protective Services.

Functional Competencies

  • Minimum 10 years of professional senior level security related experience
  • Law enforcementexperience considered a key asset
  • Senior financial industry physical securityexperience considered an asset
  • Extensive experience dealing with law enforcement agencies and community outreach groups.
  • Ability to leverage an existing professional network of contacts.
  • Familiarity/experience in dealing with the preparation and vetting of evidence for criminal proceedings.
  • Familiarity/experience with Federal and Provincial statutes and criminal proceedings.
  • Experiencing working in an official liaison capacity.

Education

  • Bachelor’s Degree in Most Liberal Arts degree i.e. Poli Sci, Risk Management, Business, Military Studies, Justice, Police and Development Studies etc.
  • High degree of fluency in English required; French/Spanish desirable.
  • Certified Protection Professional (CPP), Crime Prevention through Environmental Design (CPTED) considered assets.
  • ASIS certification considered an asset

Requisition ID: 22890