Senior Manager, Deal Desk

Aspect Software   •  

Phoenix, AZ

Industry: Software


8 - 10 years

Posted 293 days ago

This job is no longer available.

Primary Role and Responsibilities:


  • Leads the drafting, review and negotiation of customer agreements and amendments in support of North American software transactions, including software licensing, hardware sales, hosted and cloud offerings, consulting/implementation services, maintenance and managed services
  • Analyze the financial business case and revenue recognition implications for key deals
  • Facilitate cross-functional decision making and a collaborative team approach among the sales, professional services and revenue recognition teams to drive deal closure
  • Negotiate complex contractual issues with internal associates and customers
  • Be a sales advocate and serve as the single point of contact for internal approvals
  • Trusted advisor to the sales organization on pricing, revenue recognition, and business terms to drive deal closure
  • Communicate Deal Desk status updates and process changes to all business partners
  • Serve as an escalation point to business partners for quote-to-cash operations and ensure compliance with published sales and business approval policies



Specialized Knowledge and Skills Requirements:


  • Strong negotiation skills; ability to reach collaborative, business-focused results
  • Familiarity with software and SaaS revenue recognition principles
  • Contract drafting, interpretation, and management
  • Ability to develop creative solutions and innovative approaches to resolve specific contractual challenges – previous experience structuring large and complex deal is a plus
  • Previous pricing and price negotiation experience
  • Interpreting contracts and understanding and communicating the legal and business ramifications of deviating from standard terms
  • Self-starter with a good work ethic and a positive, get-it-done attitude
  • Highly analytical with sound fact-finding, research and decision-making skills
  • Solid interpersonal skills - must be able to build working relationships with individuals at all levels of the Company, including field sales, field sales operations and finance
  • Ability to work independently, meet concurrent deadlines and organize time and priorities
  • Intermediate MS Excel skills required
  • Salesforce.comexperience


Job Requirements:


  • Minimum 7 years previous experience in a Legal, Paralegal, Deal Desk, or Finance capacity
  • Previous software industry required
  • Previous Cloud and SaaScontracting experiencepreferred.
  • Bachelor’s Degreerequired