Senior Learning Experience Designer

Nordstrom   •  

Tacoma, WA

Industry: Retail & Consumer Goods


5 - 7 years

Posted 95 days ago

This job is no longer available.

Job Description

The Senior Learning Experience Designeron the Learning & Leadership team builds creative and engaging learning materials, programs, and experiences to support learning needs across the business. This role plays a critical part in our efforts to be as renowned for our people experience as we are for our customer experience. This role requires strong project management and a solid understanding of the design process and how people learn, plus the creative talent and curiosity to challenge the status quo, innovate, and help re-imagine learning at Nordstrom!

A day in the life…

  • Manage the scope and time needed to design and develop complex learning solutions across multiple programs, define the process, risks and resources needed, and quickly adapt learning strategies as business priorities and learning needs evolve
  • Design and deliver learning experiences that produce desired outcomes in creative, engaging, relevant, and sustainable ways that are reflective of Nordstrom culture and brand
  • Determine design process and approach for complex programs, leveraging a build/buy/curate model ranging from creating a learning product from start to finish, partnering with vendors to get work done, and providing consultation to Learning & Leadership partners on what resources to use and how to get the best out of those resources
  • Actively experiment with and bring forward new learning technology and tools to evolve the learning solutions that are available
  • Promote a culture of learning by coaching and mentoring on new and evolving techniques and providing frequent feedback
  • Demonstrate commitment to teamwork through relationship building and effective collaboration with business subject matter experts, and Learning & Leadership partners

You own this if you have…

  • A Bachelor’s degree (Master’s preferred) in Organizational Behavior, Psychology, Adult Learning or related field and 5+ years of experience in instructional design and developing learning content
  • Knowledge of current trends and deep, broad knowledge in the science of how people learn, and the ability to apply knowledge to the design and development of complex learning solutions
  • A successful record of designing learning blended experiences that include simulations, games, video, just-in-time learning solutions, job aids and infographics, and animation/motion graphics
  • Demonstrated proficiency with tools such as Articulate Storyline, Camtasia, and Adobe tools
  • Outstanding collaboration and interpersonal skills
  • Demonstrated ability to work effectively in a fast paced, continuously evolving, and sometimes ambiguous environment