Senior Learning & Development Specialist

Jack Henry & Associates   •  

Allen, TX

Industry: Technology


5 - 7 years

Posted 31 days ago


  • Minimum 6 years of learning and development experience including at least 3 years of in-person and virtual classroom facilitation.
  • Bachelor’s Degree required.


  • Master’s Degree.
  • Proficient in a variety of learning technologies (Captivate, Camtasia, SharePoint, Adobe Suite, LMS).
  • Ability to work withassociates and leaders at all levels.
  • Applied knowledge of instructional design methodology and adult learning theory.
  • Strong organizational, communication, and project management skills.
  • Able to participate in and facilitate group meetings.
  • Leadership experience would be a huge plus.


  • End-to-end design, facilitation, coordination, and management of courses, webinars, and workshops in both physical and virtual settings.
  • Development of instructional materials (e-learning, facilitators guides, job aids, reference guides, audio and video scripts, story boards, navigational text, assessments, etc.) that transform complex information into professionally written, interactive multimedia learning experiences.
  • Proactively use technology, industry best practices, external networking, and alternative learning methods to develop new content and continuously improve existing training.
  • Determine metrics and key skill indicators to measure success and sustainability of learning solutions
  • Use learning expertise to develop innovative materials and experiences along the 70/20/10 spectrum of continuous learning: on-the-job learning, social learning, and traditional learning
  • May assist less experienced peers.