Ready for a challenge? About this role
We have something other delivery apps don’t have: exclusive partnerships with some of the largest and most popular restaurants in Canada. More and more brands each day, both independent and national chains, choose to deliver with Skip. With your passion for building and managing long-lasting relationships, you’ll help us continue to expand our reach while setting our partners up for success. You’ll also create a continuous, irresistible value that keeps everyone satisfied.
As a Senior Key Account Manager you’ll be the bridge between SKIP and the head offices of our national restaurant partners. These are large-scale B2B partnerships with national restaurant brands covering large territories with multiple locations from coast to coast. You’ll be building long-term relationships that are mutually beneficial and growth-oriented. Strong business acumen is a must in order to develop strategies, present insights, and communicate effectively to solve problems as they arise. If you’re hungry for a challenge and are looking to grow your career with Canada’s leading online food delivery network, read on!
Location: Hybrid- 3 days a week from our Toronto office & 2 days working from home
Reporting to: Associate Director, Key & Strategic Account Management
These are some of the key ingredients to the role: Build effective relationships with key corporate restaurant partners to enhance collaboration and understanding
Coaching corporate level partners on network best practices and optimization opportunities
Build lasting relationships with partners, driving mutually-beneficial value by understanding their unique needs and challenges.
Determine and execute upon the needs and interests of our partner brands
Leverage data and trends to leverage actionable insights in favour of optimizing your partners’ success on the Skip network
Proactively seek to find creative solutions to meet internal brand performance KPIs
Handle and respond to objections with transparency and support
Establish credibility and rapport with existing partners, communicating industry, delivery and Skip updates to your contacts
Use effective techniques to explicitly understand partners needs
Effectively articulate the advantages of an idea or plan to partnered national chains across Canada.
Demonstrate effective time management
Present yourself professionally as an exceptional brand ambassador
Internal and cross functional stakeholder management to effectively drive projects to completion
What will you bring to the table? Minimum 5+ years of experience in partnerships/account management
Strong business acumen is a must, degree or educational background in Business considered an asset
Strong relationship-building skills, leading with empathy and transparency
Experience in sales and coaching others
Able to understand and communicate data, insights and trends
Project management experience; working cross-functionally with internal and external partners to bring marketing and growth initiatives to life
Hold yourself to a high standard of integrity
Have a positive and impactful personality
Thrive in a rapidly changing environment
Exceptional communication skills, additional languages considered an asset
Compensation range: $120,000.00 - $130,000.00 (On Target Earnings)
Final compensation may vary based on skills, experience, and internal equity.
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