Senior IT Support Engineer

Confidential Company  •  New York, NY

Less than 5 years experience  •  Staffing & Recruiting

Salary depends on experience
Posted on 09/22/17
Confidential Company
New York, NY
Less than 5 years experience
Staffing & Recruiting
Salary depends on experience
Posted on 09/22/17

JOB DESCRIPTION

The Senior IT Support Engineer will:

  • Develop, configure and maintain desktop systems to oversee the deployment, imaging, asset management and security of desktop environment
  • Oversee configuration of mobile devices, printers, headsets and card scanners
  • Proactively identify and recommend solutions to improve performance, reliability and manageability of the Windows platform
  • Manage vendor relationships for those vendors specific to the New York City office, ensuring PEP and vendor(s) remain within contract provisions
  • Manage and mentor interns

REQUIRED SKILLS

  • 3-5 years of equivalent related work experience
  • Financial industry experience
  • Strong understanding of fundamental Windowstechnologies, including: Active Directory, group policy, Windows Debugger, Process Monitor, Windows Performance Toolkit 
  • Strong understanding of imaging technologies, including Microsoft Deployment Toolkit, SysPrep, Windows PE and Druva enterprise backup technology
  • Understanding of Microsoft Configuration Manger, knowledge of application deployment, patch management operating system deployment and client and server maintenance
  • Experience with enterprise security product, such as  anti-virus, SSO,  data-loss prevention and encryption software
  • Ability to provide high level support of all IT networking and communications hardware for the entire corporation
  • Strong analytical abilities

Desired Skills

  • Bachelor's degree and/or technical certification
  • Knowledge of ITIL concepts, ITIL Foundation Certification

J140306

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