Senior IT Client Engineer

5 - 7 years experience  •  Manufacturing / Electronics

Salary depends on experience
Posted on 09/21/17
San Mateo, CA
5 - 7 years experience
Manufacturing / Electronics
Salary depends on experience
Posted on 09/21/17

What You Will Do

  • Maintain and develop tools used to image, configure, patch, and update Mac and PC laptops and desktops.
  • Help with the architecture, design, and implementation of the next generation of Configuration Management and Patching tools for GoPro's Client Engineering Services team.
  • Enforce security policies and best practices for client machines.
  • Create and improve automation and tools to meet compliance requirements, remediate problems, and gather metrics on GoPro's fleet of Mac/PC laptops and desktops.
  • Use data and metrics to help drive business decisions related to the Client Engineering team.
  • Engage with GoPro's business units to deliver tailored solutions to our end users.

Skills We’re Stoked About

  • 5+ Years as an IT Engineer focused on client management in a large scale (1500+) environment.
  • Exceptional communication skills, verbal and written at all levels of an organization up to and including executive level management
  • Expertise with the Windows (7, 10, Server 2012, Server 2016) operating systems on a structural level along with a working familiarity of Mac and Linux operating systems.
  • Deep understanding of common networking protocols and technologies, as well as SCCM, Active Directory, Group Policy management, registry settings, and role-based security model administration as they relate to endpoints.
  • Scripting skills in Powershell is a must; skills in the following languages is a plus: Bash, Ruby, or Python.
  • Experience with monitoring tools like ELK, OSQuery, and Splunk.
  • Some experience with SaaS applications like Office365, Okta, Slack, and Dropbox.
  • Must have experience with a ticketing and project management tool such as JIRA.
  • Deep understanding of application packaging and distribution.
  • Exposure to non-Microsoft tools for Windows Endpoint Management a major plus.
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