$100K — $150K *
We are seeking a Senior IS Program Manager PSJH who will responsible for building relationships and working with Providence Ministry caregivers and caregiver leadership, focused on understating how the ServiceNow tool works in the ministries today, learning and documenting issues the ministry teams deal with in how ServiceNow automates the processes they leverage, and driving those issues to closure via training, tool modifications, and or new technology solutions,. The role will need to work collaboratively with field leadership / IS leadership / and the ServiceNow platform team is problem management are resolution, there will also be deep partnership with other customer facing roles like the providence Strategic partners / service owners, and our community technologies team. This role will also work collaboratively with business/facility operational leadership, intake and governance teams, as well as IS groups required to deploy IS services and technology. This will be a primary point of contact between business / Ministry executive leadership and is responsible for engaging executive leadership and communicating progress of issue management and overall program roadmap. Accountable for working with and facilitating processes to accomplish complex program objectives, managing change and resolving issues that span across project teams and departments by planning, organizing, directing, and supervising program activities in a cost-effective and productive manner to achieve customer satisfaction. Relies on extensive experience and judgment to plan and accomplish goals on complex issues where analyses of situations or data requires an in-depth evaluation of variables.
In this position you will have the following responsibilities:
Required qualifications for this position include:
Preferred qualifications for this position include:
About the department you will serve.
Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Valid through: 4/27/2021