Job Description

Position Overview

The Sr. Integrations Engineer is responsible for the day-to-day monitoring and management of Echo’s EDI and API integrated carriers and clients. You will contribute to the management and monitoring of Echo’s client API and EDI integrations. Our continued goal is to simplify transportation for our customers and carriers, and our technical capabilities is one of our largest competitive advantages in an ever growing market.

Responsibilities:

Maintain and manage existing API & EDI integrations
Manage API & EDI documentation and processes
Integrate new Echo clients onto the API suite based on their operational needs
Assist in the integration of clients as EDI training partners
Work with various internal Echo department to solicit requirements for API & EDI product enhancements
Identify and implement process improvements for daily team operations
Troubleshoot API & EDI issues and collaborate with internal Software Engineers and Quality Assurance team to create solutions for customer related issues
Work directly with Echo customers to ensure their integration success
Work with the business to improve invoice and track n’ trace procedures using EDI tools
Document and organize processes, systems, and contacts for improved EDI trading partner management

Qualifications:

Bachelor’s degree or equivalent experience – Technology focused preferred
5+ years experience in logistics industry preferred
3+ years EDI and API experience
Excellent written and oral communication skills and conflict resolution
Strong Microsoft Excel experience
Utilized SQL database
Demonstrated ability to logically approach a business problem and understand Echo’s IT systems and integration interdependencies
Proactive problem solver that seeks to quickly resolve and address integration issues
Ability to learn and understand Echo’s IT systems and the integration interdependencies

Valid through: 4/21/2021