Senior Imaging Clinical Systems Analyst at Stanford Health Care in Pottsville, PA

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Job Summary:

The Senior Clinical Systems Analyst supports core functions of the health system's applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned systems under the minimal guidance of senior members of the team. The position will have a thorough understanding of Epic modules, ancillary systems, and health system operations. This position independently addresses issues and design decisions of moderate to high complexity with little or no supervision and delivers clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization.

Essential Duties:

Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required

Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests

Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk

Implement changes using documented procedures that are compliant with department's policies and procedures

Work with and mentor junior staff members to document workflows

Act as a technology subject matter expert and clearly communicate technical concepts in business terms between and across the different groups while influencing outcomes

Perform a major role in complex software upgrade initiatives

Lead small to medium complexity new software installations and enhancement requests

Maintain up-to-date project documents for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables

Continually identity opportunities for functional and stability improvement in applications

Identify system optimization and enhancements and collaborate with vendors and other ITS analysts in order to design and implement effective solutions

Anticipate and resolve system problems

Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences

Participate in and frequently facilitate/organize team and cross-team meetings and maintain appropriate meeting recordsMinimum Qualifications

Education:

Bachelor's degree in Information Technology, Computer Science, Business Administration, Management Systems, Electronics Technology, Computer Engineering, Health Information Management or a directly-related field from an accredited college or university

Must obtain Epic certification in relevant module(s) within 3 months of employment date

Experience:

Five (5) years of progressively responsible and directly related work experience.

Prefer experience with 2 major Epic upgrades or implementations

Preferred Experience:

Five (5) plus years of experience in Imaging Healthcare IT with related imaging applications

Five (5) plus years of strong background supporting imaging departmental workflows with strong understanding of PACS and Vendor Neutral Archive solutions with proven experience in, troubleshoot, and develop/optimize

Previous support or knowledge of Imaging ITS Industry application tools, functionality, use cases, and system configuration requirement: PACS, VNA, Universal Viewer, PS360, Dynacad, MIM, Radiation Dose management solutions, DICOM Router, and other imaging IT applications Proficient and be able to support DICOM & HL7 language transfers

Excellent customer service skills coupled with good business acumen

Able to work independently and in large teams

Able to deliver results with minimum supervision

Have a positive attitude and knowledge share with team members

Ability and desire to learn to resolve specialized and advanced Imaging technology problems

Must be able to perform high quality system clinical and technical business requirements gathering

Lead complex Imaging software upgrade initiatives

Lead complex new Imaging software installations and enhancement requests