Senior Facility Manager


Cincinnati, OH

Industry: Aerospace / Defense


11 - 15 years

Posted 274 days ago

  by    Janice Rohlof

This job is no longer available.

The Senior Facility Manager interacts with customers, provides information about the organization?s services, and may respond to customer complaints if needed. This role devises strategies and policies to ensure that an organization meets its goals by planning, directing, and coordinating daily operational activities. Problem-solving is required to identify issues and recognize shortcomings and effectively carry out solutions. People in this role assess different options and choose the best course of action, often on a daily basis. He or she, must be able to communicate clearly and persuasively to effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.


  • Establish and enforce company and customer goals, policies, and procedures
  • Formulate policies and manage daily operations to ensure the highest level of customer service is provided
  • Manage general activities related to enhancing work performance and providing FM services
  • Consult with other executives, staff, and board members about general operations
  • Identify places to improve performance, policies, and programs
  • Promote responsibility for safe and controlled work environments
  • Ensure that all customer complaints are handled professionally, appropriately, and in a timely manner
  • Manage existing business, and oversee foremen and laborers responsible for servicing projects

  • Bachelor?s degree in business administration, engineering or closely related field
  • Experience working in heavy industrial environment with unionized staff
  • Experience overseeing the management of CMMS programs (e.g. Maximo), including asset tagging, building maintenance schedules, and dispatching work orders.
  • 10+ years of supervisory or managerial experience with strong emphasis on customer service
  • Knowledge of managing facility systems such as Security systems, Fire Safety systems, etc.
  • Strong Financial background; preparing different types of financialbudgets
  • Demonstrates strong skills in: Communication, Decision-making, Leadership, and Problem-solving
  • Experience with project management in manufacturing facilities
  • Demonstrates professional and political aptitude
  • Strong computer proficiency skills (Excel, Word, PowerPoint)
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Most work indoors, but some work outdoors part of the time. Because supervisory and management is required, position may, at times, require individual to stand, walk, crouch, bend, and/or reach. The work may be physically demanding and sometimes dirty and unpleasant.
  • The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion to add to or change the duties of the position at any time.
  • ISS Facility Services is an Affirmative Action and Equal Opportunity Employer that promotes a diverse workplace.

$110K - $130K