Senior Engineering Manager - Sales, Marketing & Support

Coinbase   •  

San Francisco, CA

Industry: Finance & Insurance

  •  

5 - 7 years

Posted 63 days ago

This job is no longer available.

The growing IT Enterprise Applications and Architecture (EAA) team is based in San Francisco, CA. The Sr. Engineering Manager (SMS) will report to the overall Director of Engineering for EAA.

Responsibilities:

  • Manage a team of Product Owners, BSAs, Engineers to deliver fit-for-purpose solutions to business requirements in the space of Sales, Marketing and Support.
  • Complete PLAN, BUILD, RUN responsibility.
  • Responsible for production metrics and meeting production SLAs.
  • Troubleshoot and fix production issues and help prioritise against existing backlog based on severity and impact.
  • Responsible for all engineering practices for their area- Signal Lights Executive Cockpit, Product Quality, CI/CD.
  • Perform Quarterly Operational reviews.
  • Complete Platform Ownership: Management of Technical Debt and Platform Life Cycles for Salesforce and other platforms.
  • Drive buy vs. build decisions.
  • Perform hands-on configuration and code reviews.
  • Work across a number of technologies and advise on fit-for-purpose solutions.
  • Balance needs for functional and non-functional requirements (availability scalability, supportability, security, interoperability, etc.).
  • Work closely with the Security teams to identify and implement unique security requirements relevant for the Coinbase business model.
  • Work closely with the Business Unit Engineering teams to understand, document and integrate the customer Blockchain implementation with back-office Enterprise Applications.

Requirements:

  • 5+ years experience with the above, including successful influencing skills at the Director level.
  • Past experience with global platforms - SFDC, Marketo, and their integrations via Mulesoft/Workato.
  • Experience with integration of large systems and custom products.
  • Clear communication and orchestration of technical resources.
  • Significant vendor management skills.
  • Working knowledge of Jira, Jenkins, GitHub and overall Devops experience.
  • Hands-on experience with Agile and breaking down epics into user stories.
  • Hands-on code reviews and technical reviews in the last 5 years.
  • Hands-on administration, configuration and development in the last 2 years.
  • Demonstrated ability to create order out of chaos, with minimal oversight.
  • Expert knowledge of Google Docs, Google Slides, Google Sheets, Wiki's.