Job Description

JOB SUMMARY:

Progress Communication Services Team has the mission to foresee and define a strategy how the network should be integrated with business and business priorities. Our vision is that network should be more than basic connectivity, bandwidth for users and access to applications. Instead it should offer an end-to-end functionality together with centralized control which helps business agility.

WHAT YOU WILL DO IN THIS ROLE:

Have the responsibility for the day to day support and advancement of our global network infrastructure. This includes areas such as:
Routing and Switching
WAN technologies such as SD-WAN, MPLS VPN, IPsec VPN
WAN optimization technologies
Remote Access VPN
Wireless
Load Balancers
Firewalls
Network Management, Monitoring, Alerting and Logging
Have experience in troubleshooting end user VOIP telephony (Avaya, Cisco) basic connectivity and configuration network issues.
Lead small projects or multi-task efforts that may include other providers.
Research and develop standards for architecture and engineering to be used by other IT support groups.
Contribute to roadmap, architectural direction and continuous improvement.
Document technical engineering procedures for use by other members of the IT Infrastructure team utilizing the Engineer Design document.
Be responsible for monitoring network utilization and performance.
Troubleshoot and escalate appropriately upon network incidents.
Proactively communicate about opportunities, expectations, timelines, risks, and issues.
Be a Resource for helping to resolve network related issues that are escalated to the highest level.
Performs knowledge transfer to other members of the IT Infrastructure Team.
Assist in vendor negotiations and the RFP/RFI process.

WHAT THE IDEAL CANDIDATE WILL NEED TO HAVE:

Bachelor’s or Master’s degree with 7+ years of experience in the technical area.
Holding CCNA or CCNP certification will be considered an advantage.
Experience with Linux operating systems, Bash and Python scripting will be considered an advantage.
Experience with automation tools such as Ansible or Terraform will be considered an advantage.
Experience with logging tools such as Splunk will be considered an advantage.
Exceptional ability and strong desire to learn new skills.

Valid through: 4/20/2021

About Progress Software

Progress Software Corporation is an American public company that offers software for creating and deploying business applications. Headquartered in Bedford, Massachusetts with offices in 16 countries, the company posted revenues of $397.6 million in 2017 and employs approximately 1500 people. Progress Software was co-founded by several MIT graduates, including Joseph W. Alsop, in 1981. Initially called Data Language Corporation, the company changed its name in 1987 to match that of its flagship product, Progress. In October 2002, Progress Software acquired Boston based eXcelon Corporation for approximately US$24 Million. eXcelon created an XML IDE, Stylus Studio, which is now marketed by Progress Software. In December 2003, Progress Software acquired DataDirect Technologies Ltd. for $88 million. In 2005, Progress acquired Apama and entered the Complex event processing Space. In 2004, Progress Software bought out Persistence Software for $16 million. In January 2006, Progress Software acquired Mountain View-based Actional Corporation, which itself was the merger between Actional Corporation and WestBridge Technologies. Actional focuses on providing enterprise-class SOA Management, Security, and run-time Governance solutions that cross vendor and protocol boundaries, based upon open standards. In March 2006, Progress Software acquired Neon Systems, which offers a set of capabilities for companies seeking to modernize existing 3270 applications. In 2010, Progress Software acquired the Santa Clara-based Savvion Inc., a provider of Business Process Management technology. Later that year, Progress announced the introduction of its Responsive Process Management suite, including its Progress Control Tower.

Total Jobs:

Total Experts:

Average Pay:

$115,000

Total value of jobs:

$5,060,000

% Masters:

34%

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* Ladders Estimates