Senior Network Engineer

Drayer Physical Therapy Institute   •  

Hummelstown, PA

Industry: Professional, Scientific & Technical Services


Not Specified years

Posted 93 days ago

This job is no longer available.

The Senior Network Engineer will plan, organize, architect, build and manage network and telecommunications related operations to ensure the stable delivery of the organization's IS services. This includes developing, maintaining, administering, supporting and optimizing key functional areas, particularly the networkinfrastructure and unified communications components. This position will schedule and direct activities to resolve hardware, software and user reported problems in a timely and accurate fashion. The Senior Network Engineer will also be responsible for tracking, detailing, and remediating networkinfrastructure-related issues through the Service Desk Ticket and Change Management processes.

Essential Functions

  • Local & Wide Area Network and Network Security Support. Acts as subject matter expert on networksecurity and firewall policy analysis, QA, and review. Experience with physical, virtualization and cloud.
  • Lead the architecture, design, development and deployment of communication (voice/data/video) solutions; including integration testing. Implement fault-tolerance across all critical networked environments.
  • Responsible for the operation and maintenance of DPTI's datacenter firewalls.
  • Performs network and security hardware and software maintenance.
  • Ensures standards are maintained for firewalls and other network edge device version updates & patches.
  • Interfaces with vendors and DPTI partners to ensure security is maintained and integrated into all network connectivity activities.
  • Produces and interprets networksecurity analysis reports.
  • Teams with Information Security to implement and operate security policies and procedures.
  • Develop configuration management capabilities and documentation practices.
  • Provides, on an as-needed basis, 3rd level escalation for network outages and application troubleshooting.
  • Consults with customers to identify data and networksecurity requirements.
  • Prepares and updates networksecurity documentation.
  • Designs and configures networksecurity implementations.
  • Assesses new and relevant networking and security technologies.
  • Maintains security design requirements documentation with accurate SCDS information.
  • Participates as a Subject Matter Expert in architectural and security design reviews.
  • Makes recommendations on existing projects to improve networksecurity.
  • Communicates security plans, status and security issues to management on a regular basis.
  • Reports security activities through time tracking system.
  • Mentors other network engineers with security best practices.
  • Participates in project and activity tracking processes.
  • Participates in the change control process.
  • Continuously updates and improves skills and networking knowledge through training and self-study.
  • Results-oriented. Shows up for work every day in a good mood exhibiting a positive attitude and energy.
  • Constantly seeks opportunities to create a positive experience for our Drayer Physical Therapy Institute (DPTI) associates through quality delivery of IT services.
  • Treats each staff member in accordance with the DPTI’s Mission Statement and Guiding Principles.
  • Required to know and comply with DPTI “Open Door Communication and Management” and “Code of Conduct” policies.
  • The ability to manage multiple high-priority, high-pressure projects. Manage project initiatives, create project and implementation plans. Communicate with and coordinate internal and external project resources as needed.
  • Work with IT and business stakeholders to understand needs and implement solutions based on those needs.
  • Define processes and supervise all change management activities associated with the networkinfrastructure including communications, approvals, procedural documentation, and production acceptance.
  • Supervise resolution of all production outages and required root cause analyses.
  • Daily management and prioritization of project initiatives with production operational workloads.
  • Routine reporting of operational and project status.
  • Maintain a thorough understanding of the basics behind the internet and its workings i.e. DNS, Routing, NAT, web traffic, and email traffic.
  • Configuring and installing client and server network software for upgrading and maintaining network and telecommunication systems.
  • Maintaining multi-site network operations and software applications, operating systems and regular maintenance with both private and public facilities.
  • Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support.
  • Supervising the administration of systems and servers related network to ensure high availability of services to authorized users.
  • Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.
  • Periodic travel may be required.
  • Periodic continuing education may be required.
  • Perform other IT duties as assigned.

Required Skills

  • Bachelor's Degree in Computer Science, Information Systems or equivalent with 6 years of experience in a network administrative role is required.
  • Knowledge of VoIP implementation and support.
  • Maintain networksecurity through proper configuration of VPN and Firewalls.
  • Must hold a valid driver’s license with no restrictions and possess reliable transportation.
  • Strong communication and documentation skills.
  • Prior experience with conducting presentations, ITIL framework processes and project management.

Preferred Skills and Experience

  • Cisco UC version 10+ (Call Manager, Unity Connect, IM & Presence and Collaboration)
  • Cisco Voice Gateway H323/SIP/SCCP/SRST/MGCP, T1/PRI & POTS
  • Cisco UCS and Cisco Nexus Switches
  • Cisco DMVPN & IPSEC VPN Technologies
  • Cisco Routers & Switches
  • Cisco QoS for Enterprise Networks
  • Palo Alto Firewalls
  • Current CCNA Voice and/or CCNP Voice certification

Desired Attributes

  • A technical leader and subject-matter-expert. Someone who knows the answers, or who can get the answers and report back with precision. Someone who brings solutions to the table that are grounded in industry standards and the latest technologies.
  • Critical thinking to ask questions, determine root cause, offer solutions, and help resolve complex problems.
  • Ability to build and maintain effective and collaborative relationships with peers, management, business units, and vendor partners.
  • Utilizes effective written and verbal communication with multiple internal and external stakeholders; communicate complex information in user-friendly format.
  • Enjoys being busy and working hard in a fast-paced environment. Believes that productive hard work is FUN!
  • A seasoned professional, highly competent, adept at working closely with senior management, works and thinks independently and productively but recognizes that all efforts are for the benefit of the team.
  • Is mature and appreciates differences in others.
  • Understands that trust and honest communication are essential for creating and maintaining a positive work environment.
  • The ability to handle sensitive, confidential matters and information adequately.
  • Desire to update job knowledge by pursuing continuing educational opportunities.
  • Strong interpersonal and communication skills with the ability to interface successfully with various individuals both inside and outside of the company.
  • Exceptional organizational skills.
  • The ability to handle multiple tasks simultaneously.
  • Projects self in a neat, professional and courteous manner.