Senior Director, People Insights & Programs in Santa Barbara, CA

$250K - $500K(Ladders Estimates)

Sonos   •  

Santa Barbara, CA 93101

Industry: Retail & Consumer Goods


15+ years

Posted 31 days ago

Sonos empowers listeners because we believe that listening leads to a better life. Listening builds understanding – it drives change, it bonds people, and it makes people happier. Our data proves that listening improves every aspect of life.

Over the last sixteen years, we've changed the face of home audio by inventing and building the wireless home sound system. We made it easy for people to listen to the music they love in any, or every room of their home. To hear the songs they love, to discover new music they never knew existed, to enjoy it together, to move it freely around the house, and to appreciate it all with the highest sound quality. As a result, over 7 million homes have chosen Sonos.

Now we're embarking on our next phase. The internet has become sonic – we're moving from a world of always typing, swiping and reading, to one where you can simply ask for anything, and hear it. Our strategy is to become the platform for the sonic internet. We build the software, hardware, and experiences that allow you to easily enjoy everything from the sonic internet. Music, podcasts, television, movies, and anything else the world dreams up.

We will win in the next phase because we're open (supporting all the services customers demand – music, voice, connected home, etc.), we're a system (well curated set of products for everything throughout your life), and we stand for quality (an experience that just works, and products that look beautiful in your home).

People make this all possible at Sonos. Reporting to the Chief People Officer, the Senior Director of People Insights & Programs will lead a team responsible for making people's work lives better, and doing so through collaborative and effective engagement & development programs, communication, and data. You will be responsible for ensuring research and analysis inform all people decisions, and measuring how we're living up to our Behaviors and promise to make Sonos a great place to work for more than 1,400 employees around the world. You will develop our in-house people analytics capability to understand, measure, inform and experiment with the employee experience, while bringing the best practice, research and insights from academia and industry to develop future strategies. Your team will provide the insights, program management change/communications expertise to inform company-wide people initiatives like hiring, employee engagement and feedback, diversity and inclusion, employee rewards and recognition, performance management, learning and development, leadership effectiveness, and organizational design. As a center of excellence, the Insights & Programs team is the heart of cross-functional collaboration within the People team, and across Sonos.

About You

More than a candidate that checks every box, we're looking for people who are excited to work, learn, and grow at Sonos—no matter their background or how they identify. If that's you, we hope you'll apply for this role.

You want to be part of a team.

You come with new ideas and a unique point of view. You look forward to collaborating with a diverse team of individuals. You assume everyone's best intentions, welcome a healthy debate, and embrace differing opinions. You eagerly seek and give help. Transparency tops your list of values, and you proactively contribute to a culture of respect and inclusion.

You enjoy a challenge.

Inquisitive and focused, you see every challenge as an opportunity. You're ambitious and comfortable making mistakes because you learn from them and bounce back quickly. You would rather create the future than wait for it. You prioritize long-term value over short-term objectives.

You love to listen.

You approach every interaction with curiosity and a desire to understand. You want to make a positive impact in the world. You're passionate about culture and know the power that music, film, podcasts, games, and stories have to bring people together.

What You'll Do

  • Partner across our global People team (Talent Acquisition, People Partners, Total Rewards, etc.), to design and deliver collaborative solutions and measure the effectiveness of how we're finding, growing and keeping the people who empower listeners everywhere.
  • Leading with our Behaviors (Respect, Transparency, Collaboration, Ownership), develop and grow a distributed, high performing team of L&D professionals, program/project managers, analysts, communication leads and content specialists to grow the capabilities, careers, and engagement of Sonos employees globally.
  • Develop and implement employee research capability to measure opinions, engagement, and satisfaction of candidates and employees, to prove and scale what works, and de-prioritize what doesn't.
  • Recommend, design and implement trainings and programs that address learning and development needs, from employee onboarding to manager/leadership trainings.
  • Build and manage our suite of HR systems and data sources to ensure accurate and timely reporting and insights, to ensure compliance and informed decision-making.
  • Partner with functional teams to inform org design and change management practices.
  • Ensure transparent, consistent and inspiring internal communication to keep Sonos informed and connected.

Skills You'll Need

  • 15+ years experience in people analytics, learning and development programs, consulting, and/or change management, preferably in a high-growth, global business.
  • A proven team builder and talent magnet with a track record of attracting, developing, empowering, and retaining talent better than yourself.
  • Innovative problem solver who leads with questions and research, and translates data and insights to inspire action across the organization.
  • Strategic thought partner who builds relationships through high EQ and excellent listening skills, with a proven track record of operational discipline and organizational impact.
  • Understand the "voice of the employee"; preserve an authentic two-way dialogue between leaders and employees that inspires and informs our workforce
  • Bias to action and resilience that empowers others to navigate ambiguity, prioritize, learn and adjust in a rapidly changing environment and make progress.
  • Management and leadership coaching experience, to manage a team overseeing a broad portfolio of projects as well as for active partnerships within and across functions.

The role is located in our Boston, Santa Barbara, San Francisco or Seattle offices with frequent domestic and occasional international travel required.

Valid Through: 2019-11-11