Senior Director of Behavioral Health Program Operations

Jewish Board of Family and Childrens Services   •  

North Westchester, CT

Industry: Healthcare


8 - 10 years

Posted 34 days ago

Job Description


The Jewish Board's Residential Treatment Facilities serve emotionally vulnerable adolescent youth ages 12-21, who are challenged by trauma-related and psychiatric issues. The RTFs provide supervised living units and programs of therapeutic and educational services that emphasize family interaction and strengthening of community support networks.

All treatment team members work to ensure that youth and families drive the focus of their treatment and are full-time partners in their own healing and recovery. The treatment team supports youth and families in developing the skills to keep safe from abuse, neglect and maltreatment, and to foster and strengthen connection to their home and communities. Each team assesses the individual needs of youth, families, and their environments. Clinical programming infused into Milieu Treatment and individualized interventions reflect the program's commitment to culturally competent practice based on strengths, needs, and feedback. Youth and families have direct input into their treatment as well as program performance and development. We utilize the trauma-informed Sanctuary Model of care in conjunction with Building Bridges Initiative (BBI) and evidence-based clinical interventions to support youth and family in their healing and recovery.


The Senior Director of Behavioral Health Program Operations is an essential leader, responsible for the overall operations of the Behavioral Health services on the Westchester Campus, including the Goldsmith Center Residential Treatment Facility (RTF), the Sally and Anthony Mann Center RTF, and the Herschel Alt Westchester Day Treatment Program. The Senior Director reports directly to the Deputy Director for Children's Residential Services of JBFCS.



  • Oversee and integrate best practice treatment for the program within a trauma informed framework
  • Reviews CPI issues and coordinates communication with Support Services, Business Manager, Food Service Director and Maintenance Department
  • Primary liaison between RFT programs and the Union Free School District
  • Contribute solution based ideas for program growth during Administrative meetings.
  • Create and encourages opportunities for staff development and professional growth
  • Ensures programmatic compliance with auditing standards and agency policies
  • Actively participate in all relevant programmatic and clinical meetings
  • Represents the programs at external state and local meeting, such as hospitals, OMH and New York State Coalition
  • Management:
  • Hires and provides clinical and operational supervision to the Permanency, Therapeutic Programming, Clinical and Direct Support Professional Directors assigned
  • Responsible for budgetary oversight of the Westchester Behavioral Health Services
  • Responsible for overall safety and security on the facility property, includes but not limited to, unauthorized vehicles, unauthorized visits, and physical plant safety-related issues
  • Lead Manager in preparing RTFs for internal and external audits
  • Responsible for coordinating housing protocols and assignments with the Chief Human Resource Officer
  • Assist the Executive Program Director in developing strategic Planning and attending Managed Care planning and implementation forums
  • Will be assigned special project as determined by the Executive and Deputy Program Directors of Children's Residential Services
  • Manage risk regarding client safety by adhering to all risk management protocols
  • Ability to write policy, procedures, and protocols for best practice and clinical care.
  • Ability to design, develop and implement therapeutic programming, both written and verbally.
  • Ability to assess program needs, increase efficiencies, and build teams.
  • Ability to develop an implementation plan, and execute its implementation with staff members.
  • Strong understanding of psychiatric diagnosis and trauma informed care.
  • Empathy for youth and families, and a passion for including youth and family voice in RTF operations.
  • Capacity to lead and supervise a broad array of recovery-oriented trauma-informed practice within a milieu treatment setting
  • Expands and develops youth-guided family-driven care
  • Embodies Sanctuary principles & values and ensures an integration of said principles throughout the program
  • Supports and Strengthens Interdisciplinary practice
  • Ability to lead and implement program development initiatives
  • Strong interpersonal, communication and collaboration skills
  • Solution Focused
  • Skilled in using Data to Inform & Guide Practice
  • Values and Demonstrates Cultural Competency
  • Values professional development and participation in supervision and training
  • LCSW, PhD, RN or a Master's degree in a Behavioral Health field.
  • A minimum of seven (7) to ten (10)years experience in either a psychiatric hospital or residential treatment setting, five (5) of which having been in a senior managerial/operations level capacity.