Senior Director, Global Equipment Strategy (Service & Reliability) in Chicago, IL

McDonalds   •  

Chicago, IL 60601

Industry: Hospitality & Recreation


11 - 15 years

Posted 55 days ago

Job Description

McDonald's is

proud to be one of the most recognized brands in the world, with restaurants in

over 100 countries and billions of customers served each year. As the global

leader in the food service industry, we have a legacy of innovation and hard

work that continues to drive us. Today, we are growing with velocity and are

focused on modernizing our experiences, not to make a different McDonald's, but

to build a better McDonald's.

We are moving

fast and are adding to our best-in-class team. Joining McDonald's means

thinking big every day and preparing for a career that can have impact around

the world. We are customer obsessed, committed to being leaders, and believe we

are better when we work together. Over the last couple years, we've launched

home delivery, modernized our restaurant experience through digital

enhancements and have so much more to come.

We are

dedicated to using our scale for good: good for people, our industry and the planet.

From ambitious recycling initiatives and balanced sourcing efforts to our

partnership with Ronald McDonald House Charities, we are constantly improving.

We see every single day as a chance to have a genuine impact on our customers,

our people and our partners.

Our new,

state-of-the-art headquarters is located in the booming West Loop area in the

heart of downtown Chicago. It's set up to be a global hub that cultivates

innovation. Take a class at Hamburger University, sample future menu items in

our Test Kitchen, and utilize the latest technology to communicate with your

team around the globe! Our office helps us connect with each other like never

before. Participate in monthly organized events, enjoy massive outdoor spaces,

an 8000 square foot gym, and an onsite McDonald's serving international

favorites. Needless to say, you'll be lovin' it here!

The Senior Director, Global Equipment

Service and Reliability will be responsible for leading strategic innovation, design,

implementation and maintenance for the service and reliability of restaurant

equipment. The ideal candidate would have extensive experience in both

equipment service and reliability as well automated production environments.

ResponsibilitiesEquipment Service and Reliability

  • Lead the design, implementation, and
  • execution of Global Equipment Service and Reliability initiatives for
  • equipment systems within McDonald's to provide for current and future
  • needs of the restaurants.
  • Use subject matter expertise regarding
  • the evolving equipment industry including automated production equipment
  • and robotics to improve equipment service and reliability.
  • Use technology, data analytics, and
  • predictive modeling to meet global and market supply chain business
  • requirements.
  • You will use data to find opportunities
  • and drive actionable insights to implement innovative solutions for the
  • improvement of restaurant equipment service, reliability, and support.



  • Provide strategic direction in business
  • relationships between McDonald's and its suppliers.
  • Provide strategic direction in equipment
  • service, reliability, and maintenance between McDonald's and its suppliers
  • creating expectations and measurements of supplier equipment performance.
  • Ensure continuous improvement of
  • equipment and related services such as reliability, and preventative
  • maintenance programs.
  • Implements expectations for quality,
  • manufacturing, and overall equipment performance to suppliers.
  • Minimum Requirements
  • 10+ years of experience in Supply Chain
  • or Equipment Management with an emphasis on equipment service and
  • reliability.
  • Expertise in technology solutions within
  • automated production environments and equipment.
  • Experience in Data analytics and
  • predictive modeling with demonstrated use of analytical skills to solve
  • equipment solutions.

Job Type: full-time

Country: United States

Requisition Number: 6996BR

McDonald's is

committed to providing qualified individuals with disabilities reasonable

accommodations to perform the essential functions of their jobs. Additionally,

if you (or another applicant of whom you are aware) require assistance

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provides equal employment opportunities to all employees and applicants for

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by federal, state or local laws. This policy applies to all terms and

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Nothing in

this job posting or description should be construed as an offer or guarantee of

  • employment.

Valid Through: 2019-11-12