Senior Director, Facility Design & Engineering (PMO)

Universal Orlando   •  

Orlando, FL

Industry: Hospitality & Recreation


15+ years

Posted 32 days ago

JOB SUMMARY: Reporting to the Chief Project Management Officer, you will be responsible for overseeing all aspects of Facility design and engineering for each of Universal's project portfolios. This includes dotted-line oversight of the Facility Design Directors assigned to project portfolios.

Key areas of responsibility: Work with the individual facility design directors, project directors and head of the portfolio to organize and ensure effective facilities design management of projects. Responsibilities include the hiring and development of talent, establishing a good knowledge base of architects and engineers, monitoring and where possible improving the project schedules and budgets. Leading the development of processes and procedures, design guiding principles, establishing balance between project budget / best practice and stakeholder requests, work with the early development team to establish project constructability and permitting strategy, estimating, value engineering and support overall facilities design approvals for project advancement.

Developing and implementing efficient project management / design procedures. Creating and implementing a training plan for facility design managers, including monitoring team adherence to project procedures and overall performance.

Other requirements include possessing a strong commitment to teamwork, mentoring, the ability to prioritize, to be goal-oriented, to serve our end user and to build our company with integrity and competence.


  • Facility Design and engineering – Manage the development and on-going improvement of project procedures associated with the overall Project Management Office. Includes but not limited to;Review of potential project platforms and systems;
  • Development of new project procedures, flowcharts, and other information required to communicate the project procedural requirements to facility design managers, project teams and vendors.
  • Provide ongoing training, consultation and guidance to project teams on all matters related to the upfront project development, ongoing project and construction administration, processes, procedures and tasks.
  • Budget/Scheduling – Assist in developing project budgets and schedules for projects. Monitor the overall project budgets and schedules within the targeted objectives set forth during project approval and advise project teams of potential issues to avoid cost overruns or schedule delays.
  • Review and approve all potential contractors' and vendors' pre-qualification forms (Vendor Qualification Process- 'VQP') for all Facilities Architects and Engineers. Establish a good knowledge base of Architects and Engineers.
  • Creative Development – Ensure the project facilities design teams coordinate and implement the creative content prepared by the Creative team or outside consultants from the commencement of Blue Sky through final delivery of the creative vision that meets the initial objectives set forth during the concept development.
  • Personnel Management- Assist portfolio leadership with the hiring and selection of the necessary project facility design managers and personnel required to implement the project. Monitor the performance of each of the project facility design teams and recommend adjustments as necessary to assure the successful opening of new attractions. Be responsible for the development and growth of project facility design teams and personnel. Manage across portfolios the talent needs, requirements and best fit of talent.
  • Project Reporting- Ensure project facility design teams properly manage, track and report on all necessary project components inclusive of budget, schedule and progress of the project to upper management. Ensure teams maintain accurate documentation necessary to assure a successful project completion within the targeted budget and schedule.
  • Responsible for actively enforcing and participating in the environmental Health & Safety program, policy, procedures, training and updating the policy based on lessons learned and best practices. Champion the QA / QC process. Develop a method to gauge the portfolio performance with regard to safety and QA / QC.
  • Contributes to the team with other duties as needed.


  • Requires significant knowledge and experience of architecture, engineering and construction. In addition, familiarity with all the requirements of code compliance and Authorities having jurisdiction procedures is required
  • Construction Documents: Ability to read, understand and redline all documents with technical proficiency.
  • Knowledge of Prolog and Microsoft Project.

EDUCATION: Bachelor's degree from a four-year college or university in Architectural, Engineering or Construction Management required. Master's degree in Architectures, Engineers or Construction Management is preferred.

EXPERIENCE: 15-20 Years of experience in the development and management of multiple major projects with hospitality/entertainment/theme park experience; or equivalent combination of education and experience.