Senior DevOps Engineer

The RealReal   •  

San Francisco, CA

Industry: Retail & Consumer Goods


5 - 7 years

Posted 196 days ago

This job is no longer available.

The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, we’re growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart and creates a foundation of trust with shoppers and consignors. Our mission to extend the lifecycle of luxury items is leading innovation in sustainable fashion. We’re proud to promote the circular economy and to be the first luxury member of the Ellen MacArthur Foundation’s prestigious CE100 USA.

Employees at The RealReal are dedicated, collaborative and innovative, and we’re looking for exceptional talent to join our team. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother’s room, flexible work hours and Friday bagels!

This position is based out of The RealReal HQ in San Francisco and reports to the Director of Technical Operations. As part of the DevOps team, you will help develop our infrastructure and code pipelines. Major projects may include platform migrations, disaster recovery deployments, and more. Bring your thorough, practiced understanding of DevOps and help shape The RealReal’s production infrastructure and Engineering culture.


  • Maintain and evolve our production infrastructure, strategically employing automation, and infrastructure-as-code.
  • Build and maintain our code pipelines, designing and building automation in order to enable agile software development, using self-service where possible.
  • Collaborate efficiently and effectively with Engineers and Product teams on complex problems.
  • Build and contribute to infrastructure services, keeping with 12 Factor methodology.
  • Quickly absorb context and tribal knowledge while ramping up and using that to build or bolster documentation.
  • Keep a strong level of quality and velocity in your work, while collaborating and reporting when appropriate.
  • Exercise and promote security best practices throughout your workflow.
  • Participate in an on-call rotation on a regular basis and respond to incidents reliably and professionally.


  • 5+ yrs DevOps or Systems Administration experience.
  • 3+ yrs experience with Cloud Infrastructure (AWS, GCP).
  • 2+ yrs Automation experience using popular languages (bash, python, etc).
  • Experience building Continuous Integration / Continuous Deployment workflows.
  • Experience tuning and troubleshooting performance for high traffic web services.
  • Proficient with crafting concise and professional communications during emergency production infrastructure incidents.
  • Strong understanding of the software development lifecycle.
  • Strong understanding of common network protocols, including HTTP, HTTPS, TCP, SSL/TLS, and relevant diagnostic tools.
  • Understanding of database fundamentals and experience with MySQL or PostgreSQL.
  • Understanding of git and Github workflows.
  • Understanding of packaging, deployment, and support of containerized (Docker) applications.


  • Experience deploying microservices environments using a Docker orchestration layer such as Kubernetes.
  • Experience in software development.
  • Computer Science or Engineering degree.