The Senior Design Thinker provides informal leadership in using human-centered design (also referred to as design research or design thinking) research methodology to probe, assess and evaluate behaviors of targeted groups of people and then translating that knowledge into meaningful information and system designs to inform concepts and improve products. This position will identify underlying cultural constructs and their expressions for specific groups of people, and identify the authentic connections within the ecosystem to help clarify opportunities and create breakthrough ideas.
This role will also maintain and manage innovation tools to be utilized by the enterprise and will oversee this process for the Enterprise Innovation group.
Financial and Budgetary Responsibilities
Design Thinking Consulting
This position will require the ability to manage multiple projects at the same time with limited oversight. This individual must possess a great deal of autonomy in developing day-to-day plans and executing on those plans. Individual must also have experience with resource allocation and vendor management.
This individual’s responsibilities include driving human centered design methodology and best practices on innovation to support innovation teams as well as facilitating design sprints for internal customers.
This individual will need to operate with limited guidance to provide clear, guidance to teams on the resources available for innovation. The diversity of this challenge is wide-ranging in application, as this role may involve multiple business units across the organization. Strong leadership, decision-making, innovation knowledge, communication, and executional skills are required for this position.
Nature of Contact
This position involves engaging with stakeholders and business unit managers in an advisory capacity in identifying clear expectations for design thinking exercise and associated results. This level of engagement will require strong coordination, communication and planning skills. This individual will regularly interact with the SVP Innovation & Product Development and other senior business leaders throughout the organization. This individual will regularly negotiate with external vendors, partners or suppliers that can help conduct meaningful research and experiments to propel new solutions forward.
This position will have a direct impact on AARP’s success in developing innovative solutions today and in the future. Responsible for supporting teams that are bringing breakthrough solutions to market. Additionally, this individual will have direct interaction with consumers and key high-level executives