Senior Data Analyst at Zipcar.com in Boston, MA

What you’ll do:

• Become a subject matter expert for Zipcar’s new mobility initiatives and data platform: how is data generated and captured; what are the caveats and exceptions; how should it be cleaned and modeled in Looker and our data warehouse
• Work with Analytics leads, Engineering, and functional stakeholders to define and execute the vision for Zipcar’s global data analytics platform
• Design and build KPI metrics and dashboards in Looker, working with leadership to define meaningful metrics that are most indicative of performance
• Design and build tools for root cause analysis and alerting, enabling stakeholders to quickly diagnose and resolve issues
• Evangelize data driven decision-making across the company. Attend key strategy and design meetings, holding leaders accountable for testing, measurement and iteration.
• Advance data democracy and accessibility for data consumers across the company, providing standard tooling for data access, constructing a single source of truth, and delivering training in SQL and other analytics capabilities
• Advise data engineering on best practices for data capture to support meaningful analytics downstream
• Effectively manage multiple projects at the same time, prioritize backlogs, and successfully meet deadlines independently
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What You’ll love about being a Zipster in Data Science and Analytics:

• Being hands on evolving our Looker platform into a self-service data insights tool for our core business functions
• Working closely with stakeholders to identify critical business objectives, brainstorming solutions enabled by analytics, scoping analytics projects and deliverables
• Opportunity to have access to a greater volume and variety of data than ever before, and the potential to deliver step-change improvements across many core business functions, including member engagement, fleet operations, and revenue management
• Not shying away from raw, unstructured or semi-structured data, and will find joy in selecting the right tool for the job at hand – even if it requires learning a new library, method, or database technology
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What drives success for this role:

• 4 years of relevant analytics experience, ideally at a company in a related field (consumer tech, transportation or logistics)
• Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship building skills
• Excellent technical skills: expert SQL, experience with a modern programming language (Python, R, MATLAB), and experience with a data visualization / BI tool (Looker, Tableau, Spotfire)
• Experience working with standard AWS services (EC2, EMR, S3, Kinesis, etc)
• Ability to communicate effectively at all levels (including executive team) and articulate ideas, analysis results, and recommendations
• Ability to prioritize work independently, ensuring accuracy while meeting rigid deadlines
• Bachelor’s degree in a quantitative field; advanced degree a plus
• Familiarity with basic statistical methods a plus
• Software development experience a plus

What tops off the tank:

• Competitive Medical, Dental, Vision, Life and Disability Insurance and other voluntary benefits through our parent company, Avis Budget Group
• Generous paid time off, including holidays, vacation, personal, sick, volunteer and Parental Leave options
• Tax-free benefit for public transportation or parking expenses
• Bicycle Reimbursement program
• 401(k) Retirement Plan with company matched contributions
• Free Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget cars
• Community involvement opportunities