$80K — $100K *
As a Senior CX/UX Architect, embedded as part of a client team in the Philadelphia area, you’ll provide leadership at the product portfolio level, working with product owners to help champion a vision of how customers interact with their brands. You’re an inspiring leader with a highly collaborative spirit and the ability to strategize and solution against customer needs utilizing design thinking methodologies.
The right candidate has led and developed CX or UX servicing pharmaceutical and/or biotechnology clients specifically, is comfortable envisioning and articulating experiences, and has top notch communication, workshop facilitation and presentation skills. And yes, you’ll need to (and love to) get your hands dirty with tactical UX research and design, creating interactive experience maps, sitemaps, wireframes and generating clickable prototypes. You’ll work closely with strategists, creatives, analytics, and technology teams to bring design to life and continually optimize them for customers.
Along with leading and delivering best-in-class CX/UX work, you’ll be expected to educate and evangelize the benefits of the craft both internally and externally, and of course, you’ll have a hand in shaping how Klick delivers this kind of work holistically across clients. You’ll be supported by one of the largest, most talented, and most diverse CX/UX teams in the agency world.
Valid through: 3/16/2021