UserTesting enables companies to put their customers at the center of every business decision by leveraging the power of human insights. The most advanced on-demand customer insights platform, UserTesting enables product managers, UX researchers and designers, marketers, and digital executives to connect with their exact target customer in a matter of hours and uncover actionable insights that drive ROI. More than 35,000 companies have adopted UserTesting to make smarter business decisions throughout the design and development of their digitalexperiences as well as in their marketing messaging and competitive positioning.
As a Senior Customer Success Manager, you are responsible for creating and maintaining successful partnerships with our Enterprise level customers and ensuring they realize value from our platform and services. This position works cross-functionally with our Sales, Product, Marketing and Professional Services teams to build relationships, expand adoption, drive renewals and growth, and ensure a great customer experience.
This position is available in either our San Francisco or Mountain View office.