Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for their own technology infrastructure needs—keep us immersed across the broad spectrum of the IT ecosystem.
As a Senior Consultant, you will serve as a key contributor to the ePlus sales process by performing troubleshooting and installation work on various networking and wireless solutions.
From strategy to fulfillment to managed services, our engineering centric solutions enable our clients to realize what it means for technology to do more.
• Provide deployment and implementation services of multi -vendor solutions in both a Data Center and a corporate office environment
• Provide on-site and remote technical support for applicable service calls
• Perform advanced hardware configuration of at least one of the following: routers/switches, and wireless infrastructures
• Troubleshoot and perform remediation repairs; escalate to Sr. Engineers, as needed
Your Corporate Responsibilities:
Internal Control responsibilities vary by role and are subject to change. Please discuss your individual internal control responsibilities with your immediate supervisor on a regular basis.
• Handle confidential matters and information professionally
• Conduct business in a professional, competent and ethical manner
• Adhere to corporate policies and procedures
• Excellent customer service skills both on phone and in-person
• Professional demeanor and good communication skills
• Ability to think and come up with solutions quickly
• Must be fully knowledgeable and able to diagnose, install and repair one or more of the following technologies:
Education and Experience:
• Bachelor's degree preferred
• 10+ years of hands on experience in IT
• Multiple industry-recognized Certifications preferred. i.e.: CCIE, VCP, NACP, CISSP