$100K — $150K *
This is not your traditional Senior Community Manager role. Our Senior Community Manager will be an individual who is highly innovative, not afraid to be experimental and take risks, and is “in-the-know” of new social platforms and trends. Lunchbox is looking for someone who is ahead of the curve, can drive hyper creative strategies that make an impact, and be the voice of the company on social platforms. Creativity is in your DNA.
This individual will be responsible for growing our community of customers, brand advocates, ambassadors, influencers, and affiliates. Daily tasks will include managing our social media programming and team, influencer relationships, and acting as the face of Lunchbox in industry communities (Slack groups, Twitter, LinkedIn, etc.) This candidate will evaluate and act as the project manager for any market educational programs (certifications, curriculum, etc.)
This candidate will work closely with our brand team to launch and build a go-to-market process for brand campaigns. This candidate will work closely with our Event manager to source talent & speakers for Lunchbox events.
Light content & graphic design skills required. Restaurant/hospitality industry experience mandatory.
What You’ll Do
You’ll engage and experiment with our social media programming — scheduling posts, evaluating our strategy, creating new strategies that have never been done before, figuring out what new platforms to use (TikTok!?) and where to invest in paid social media ads
You’ll create unexpected and unique content that will leave our clients and followers wanting more
You’ll manage and nurture a team of social media strategists
You’ll manage a rolodex of industry influencers and speakers
You’ll evaluate, engage, and grow our community of loyal Lunchbox enthusiasts
You’ll serve as the project manager & idealist for market education programs (certifications, curriculums, etc)
You’ll keep a pulse on where our fans live, what communities they hang out in, and how they talk to each other (and us!)
What We’re Looking For
6+ years experience in online community management
Experience using Sprout Social or a similar social media management tool
Direct experience scoping and launching community initiatives in a startup environment (e.g. building online forums, launching ambassador programs, creating event series, etc.)
Skilled in growing a community to drive top-of-funnel business
Conceived and successfully launched a curriculum, certification course or other educational programs, meeting the needs of both the community and the business
Worked globally and have the ability to understand how to tailor experiences and content across the world.
Experience working as a brand advocate. You’ll be one of the ‘faces of Lunchbox’.
Excellent and articulate communicator
Must be able to manage multiple priorities and meet deadlines
Diversity, equity, and inclusion is at the forefront of everything you do
Experience in startups, and readiness to share what you’ve learned
Graphic design and content creation (preferred)
Valid through: 11/17/2021