Senior Community Manager


$80K — $150K *


2w ago


5 - 7 years of experience

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Job Description

Job Responsibilities

Manages the day-to-day operations of the property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.


Luxury High-Rise, 600+ units in Downtown LA


- 5+ years of Property Management experience in a CM role or higher.

- Luxury, high-rise experience.

- Knowledge of the DTLA market.

- Experience in managing/leading a large team, various departments.

- Proficient in client management, project management.

- Great financial acumen, strategic and proactive planning, and comfortable with managing change.

- Experience in managing maintenance and capital projects, including preventative maintenance programs.


- CPM, ARM, CA DRE License a plus.

- Lease-Up experience a plus.

- College Degree (Bachelor's, Master's) a plus.

*Living on-site is not required.

  • Provides input into the development of budget(s) for assigned properties byanalyzingand evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
  • Meets targeted revenues by setting rent rates, ensuring rentand fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
  • Approvesinvoicesfromvendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, andtheclient/owner as needed.
  • Controls expenditures bystayingwithin the constraints of the approved budget and manages the balance and maintenance of thepetty cash fund.
  • Oversees the lease enforcement process by approving prospective residentapplications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evictsresidents, and imposes and collects late fees and other charges as allowable and stated in the terms of thelease.
  • Gathers, analyzes, and interprets current market and economic trendsthatmay impact assigned properties and implements short- andlong-range marketing and leasing strategies to achieve property occupancy and revenue goals.
  • Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action toresolveand address service issues. Ensures the property maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.
  • Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the assigned properties, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
  • Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.
  • Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.



The salary range for this position is $77,300 to $145,000 (Los Angeles, CA)

Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.

Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.

Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.

Robust Benefits Offered for Full-time Team Members:

  • Medical, Dental, Vision, Life
  • 401(k) with Company Match (eligibility required)
  • Short-term & Long-term Disability
  • Critical Illness/Accident/Hospital Indemnity Plans
  • Employee Assistance Program
  • Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave.

For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar is a global leader in rental housing with expertise in investment management, development, and property management of multifamily residential properties globally. The company manages over 700,000 units in over 200 markets globally. Greystar was founded in 1993 by Bob Faith and is headquartered in Charleston, South Carolina. The company has over 16,000 employees and has a presence in the United States, Europe, Latin America, and Asia-Pacific. Greystar has been recognized as one of the World's Most Ethical Companies by Ethisphere Institute for the past 10 years.
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