Senior Communications Manager - Mobility Solutions in Toronto, ON

$100K - $150K(Ladders Estimates)

TELUS Corporation   •  

Toronto, ON M4E 3Y1

Industry: Telecommunications & Hardware

  •  

8 - 10 years

Posted 63 days ago

This job is no longer available.

Join our team


Do you want to tell the next chapter of our Customers First journey? Do you want to work with a fast-paced team that is obsessed with simplifying the customer experience and differentiating TELUS? It's an exciting time to join the Corporate Citizenship and Communications team as the Senior Communications Manager supporting the exciting Mobility Solutions portfolio and becoming the communications partner to the President. There are some big changes happening in this area of our business to offer more value and transparency for customers and continue to demonstrate that we are the champions of Canadian consumers.


Here's the impact you'll make and what we'll accomplish together


We are looking for a creative storyteller who leverages their business acumen to amplify the Customers First narrative strategy. As Senior Communications Manager for Mobility Solutions, you will be the lead business partner for the President of Mobility Solutions, supporting the internal communications to elevate the strategic priorities to enable and inspire the time. Additionally, you will lead integrated communications strategies to elevate key marketing campaigns to drive awareness and advocacy.


Here's how


Reporting to the Director of Communications for Consumer and Health, you will lead the internal communications to elevate our Customers First mobility story.


Specifically:

  • Storytelling: Create and curate strategic narratives/compelling storylines that connect to business objectives and to what matters most at an individual level
  • Thought Leadership: Predict emerging trends and understand, analyze and simplify complex problems
  • Strategic Planning & Change Management: Consult with customers and develop communications strategies that support enterprise-wide change initiatives, across multiple customer touchpoints
  • Innovation & Creativity: Drive innovation by looking for new ways of working, exploring best practices and challenging communication channels in new and effective ways
  • Customer Focus: Live a customer service orientation with a keen focus on team member experience
  • Communications Excellence: Apply persuasive and advanced communications expertise
  • Strategic Advice: Develop strong stakeholder relationships, establish trust and proactively advise



Qualifications

Does this sound like you?

  • Commitment to improve the lives of Canadians and our communities
  • Obsession with driving exceptional team member experiences
  • Belief in the link between brand & culture
  • Passion for taking risks and thinking differently
  • Expertise in uncovering and communicating compelling stories
  • Thirst to learn and a keen observer of the general business environment, industry trends and current affairs
  • Curious, creative, courageous, collaborative and committed to enabling powerful connection

You're the missing piece of the puzzle

  • Eight years or more of communications experience
  • University degree or equivalent experience
  • Undergraduate degree in a related discipline is required or extensive related business experience in a senior communications or marketing communications role

Great-to-have

  • Additional post-secondary education, an accredited public relations, communications or marketing designation, Adobe Creative Suite or graphic design skills


Valid Through: 2019-9-16