Senior Cloud Infrastructure Engineer in San Mateo, CA

Qualys   •  

San Mateo, CA 94404

Industry: Information Technology

  •  

8 - 10 years

Posted 56 days ago

Description

The Cloud Infrastructure Engineer will be responsible for administration and maintenance of the Qualys applications world-wide and will be working closely with Development/Engineering, DBA, Networking, Support teams and Worldwide Customers to provide 24x7 Support for Qualys production applications

DUTIES AND RESPONSIBILITIES:

  • Build and manage software patches and upgrades for production environment
  • Provide data and root cause analysis for each service impacting incident with all possible corrective actions for improvement.
  • Work with multiple teams in analyzing each service outage, measure, maintain and present the service quality metrics to management.
  • Responsible to maintain 24/7 service to customers and reduce MTTR in case of service interruption.
  • If required work with customers to identify and resolve customer issues related to Qualys products and services.
  • Participate in product design discussions and make appropriate recommendations.


KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • 8+ years of experience in cloud infrastructure management including production support
  • BS or Engineering in Computer science or electronics or related IT focused.
  • Extensive knowledge of Unix/Linux systems including hardware, software and applications.
  • Extensive Knowledge of VMware and other virtualization products.
  • Extensive Knowledge in one or more public (AWS,GCP,Azure) cloud platforms
  • Hands on experience with Puppet, cloud formation,Terraform
  • Hands on experience with infrastructure automation tools like Fabric, Cobbler, Packer
  • Expertise in different types of DNS, NTP configurations and troubleshooting.
  • Experience with Storage will be an added advantage.
  • Advanced level knowledge of network hardware and network protocols.
  • Provide hands-on technical leadership in design and support of Unix servers
  • Should have good knowledge of information security principles and practices, understanding of security protocols and standards.
  • Working experience in SaaS is highly desirable.
  • Perl and/or shell scripting considered a plus
  • Applicant should have a valid passport.
  • Must be able to work in a cross cultural environment.
  • Must have exceptional verbal, written, interpersonal and presentation skills.
  • Must be able to work on 24/7 on-call schedule.
  • Must be able to work constructively in team environment.


Valid Through: 2019-11-11