Senior Client Services Account Manager

RedPeg Marketing   •  

Seattle, WA

5 - 7 years

Posted 237 days ago

This job is no longer available.

What We’re About:

We are a 50-person experiential shop, creating memorable experiences for the coolest brands on the market. We produce more than 2,500 events a year for these amazing brands, including Enterprise, Francis Ford Coppola Winery, GEICO, Jägermeister, TD Bank, Virginia Lottery, and Warner Brothers. Our explosive growth is why we need you! The RedPeg team knows how to get things done, and done right, but that doesn’t stop us from having a bit of fun along the way!

What This Job is About:

RedPeg Marketing is looking for a dynamic Senior Account Manager with extensive events management experience to join our team of creative marketers and manage the day-to-day execution of client portfolios consisting of large-scale experiential marketing campaigns (mobile tours, product launches, sampling, digital/social amplification and interactive technology). This individual is responsible for working closely with Client Service Director and internal RedPeg Marketing teams to coordinate the development and execution of all campaign elements.

Project Management

  • Manages campaign timeline, budget allocation and client expectations with direction from Senior Manager and/or Director.
  • Works in partnership with operations teams to draft and manage the logistical coordination of all campaign elements including: merchandise, supplies, vehicles, schedules, and hiring and training of field personnel
  • Identifies potential threats and proactively outlines necessary solutions
  • Creates, manages and keeps parties accountable for timelines and deliverables

Client Relationship and Account Management

  • Collects, organizes and analyzes campaign data to assist in developing campaign recap
  • Liaisons between internal departments to align client expectations with RedPeg Marketing resources and ensure the client goals are effectively communicated and executed.
  • Proactively communicates with clients to provide daily/weekly campaign updates, schedules, and contact reports

Financial Management

  • Manages the profitability of specified budget parameters
  • Identifies strategies to maximize cost efficiency for every aspect of the campaign

Personnel Management

  • Creates training materials and executes training program
  • Provides consistent coordination, leadership, and communication to Field Representatives and internal personnel to ensure maximum performance
  • Reviews expense reports, schedules, and the individual performance of Field Representatives

What You’re All About:

  • Experience:5+ years of experiential marketing/project managementexperience managing clients
  • Bachelor’s Degree in Business/Marketing or related field
  • Working knowledge of Microsoft Suite (Mac experiencepreferred)
  • Excellent writing, copy/editing skills and general communications skills
  • Knowledge of the event/promotions industry
  • High level of detail-orientation, and ability to multi-task in a fast-paced environment
  • Ability to work on a team or independently.