Senior Client Associate / Office Manager

Vontobel Asset Management

$80K — $110K *
Miami, FL 33186In-Person
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience in a similar role within the banking sector.
  • Fluency in English; additional languages are a plus.
  • Strong teamwork abilities with a focus on high-level client service.
  • Solid understanding of financial products and market dynamics.
  • Proficient in IT and MS Office applications.

Responsibilities

  • Manage a client portfolio while prioritizing client needs.
  • Administer client accounts, including openings and cash management.
  • Monitor risks and compliance indicators proactively.
  • Assist relationship managers with KYC tasks and client meeting preparations.
  • Oversee office facility management and ensure operational efficiency.
  • Handle minor repairs and equipment maintenance in the office.
  • Collaborate with teams for office renovations and maintenance.

Benefits

  • Prime location in Miami.
  • Access to the latest technology for professional growth.
  • Flexible and trusting work environment.
  • Collaboration across all levels due to flat hierarchy.
Full Job Description
Are you passionate about the financial world? For our legal entity Vontobel Swiss Financial Advisers (Vontobel SFA), a US licensed Registered Investment Adviser (RIA), we are looking for a Client Associate / Office Manager who will join our Miami branch and support the team.

What would your role be?

  • Take ownership and support the management of a client portfolio, putting the client’s needs in first place.

  • Be the go-to expert when it comes to the administration of the client’s accounts (openings, closings, cash managements, transfers, stock exchange orders and control of executions, fiduciary deposit renews, etc.).

  • Use keen foresight in anticipating new risks through the accurate monitoring of risk and compliance indicators.

  • Guide the relationship managers in KYC related matters, support them in the organization of client meetings and in the preparation of investment proposals.

  • Serve as the single point of contact for all facility management-related topics, ensuring smooth operations and addressing any issues promptly.

  • Provide hands-on support for facility-related tasks, including minor repairs, furniture assembly, and equipment setup.

  • Collaborate with internal teams and external vendors to manage office renovations, general cleaning topics, or reconfigurations.

What are we looking for?
  • Previous experience in a similar position within the banking industry.

  • Fluency in English and effective communication skills. Additional languages would be an advantage.

  • A strong team-player and a strong interest for a high-level client service.

  • Good understanding of financial products and markets.

  • Excellent IT skills (software tools, MS office).

What do we offer?

  • Top Miami location

  • All the latest technology to help you excel and advance.

  • Agile environment in how we think, the way we work and our trust for each other.

  • Flat hierarchy with collaboration on all levels.

Compensation:

The salary range for this role is $80,000 - $110,000.

We are looking for talented people, not just a CV that ticks all the boxes. Even if you do not have absolutely everything we have asked for, if this role sounds like a good fit for you, we encourage you to apply.

Why Vontobel?

At Vontobel, you are building better futures for our clients and society, as well as for yourself. As a family-owned and publicly listed company with over 2,000 professionals based in 28 locations globally and headquartered in Zurich, we’re committed to long-term thinking and sustainability. Our diverse team values unique perspectives, and we hire individuals determined to deliver in a dynamic and changing world. Even if you don’t meet all the criteria, we encourage you to apply if you’re enthusiastic about the role.

Do you want to be Vontobel?

Thank you for applying to Vontobel. We will carefully review your application and will respond to you in a timely manner.

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