Senior Client Alignment Executive in Overland Park, KS

$80K - $100K(Ladders Estimates)

Netsmart Technologies, Inc   •  

Overland Park, KS 66224

Industry: Enterprise Technology


5 - 7 years

Posted 51 days ago


The Client Alignment Executive is responsible for managing an assigned group of health and human services clients. This includes sale of Netsmart Software products including licenses, maintenance, consulting and hosting services to meet and exceed key business measurements for our Clients.

This individual will grow, develop and manage Netsmart clients. They will work with these clients to create and maintain long-term client relationships. A critical success factor will be to ensure a client's health and satisfaction with Netsmart offerings. Responsibilities will include generating new business with current clients through alignment plans that utilize Netsmart products, consulting and hosting services. He/she will analyze the policy and tactical needs of their clients and use this information in creating client roadmaps.


  • Accountable for Netsmart Client Alignment Executive targets including licenses, maintenance, hosting, solutions and services
  • Proactively manages Clients and closing opportunities using extensive process knowledge and health and human services software product expertise
  • Cultivate relationships that include C-Level leaders (Department heads, Administrators, Commissioners, Bureau Chiefs, CIOs) and business counterparts to ensure growth of the client relationships and software transformational opportunities
  • Meet with clients and established alignment plan parameters to build and nurture the relationship and assist in identifying further opportunities
  • Comprehends and effectively communicates Netsmart's overall guiding principles and strategic imperatives, solution offerings, technology, and consulting services and how they relate to provide total client value
  • Leverages cross Netsmart solutions and market knowledge to create lasting client relationships
  • Effectively teams with the Client Development, Netsmart Community Practice Leaders, Lines of Business Managers, and Operational teams to bring the right resources to the client alignment effort
  • Identifies new client business development opportunities and communicates them to the Public Sector and Client Development teams


  • 4 or more years of software sales experience
  • 4 or more years of experience selling enterprise software applications
  • Human Services, health and/or welfare organizations
  • Up to 60% travel required
  • Demonstrable success in leading and managing significant account growth for clients
  • Bachelor's Degree

Preferred Skills:

  • Managed multiple human services clients
  • Worked with service organizations giving guidance in enterprise software deployments
  • Current health and human services relationships
  • Experience leveraging service delivery for long-term clients
  • Passion for developing, growing and sustaining revenue relationships with clients
  • Professional certifications are advantageous

Valid Through: 2019-10-18