Senior Claims Manager at Prime Consulting Group in Richmond, TX

Position Summary

The Senior Claims Manager will effectively manage and direct a workforce of 100+ employees, across multiple states. Will also be accountable for the effective execution of operational excellence and market positioning.

Operational Excellence

• Develops and implements new solutions and measurable operational processes that drives optimization in organizational metrics, industry best practices, claims management standards, government standards and regulations.

· Collaborates with management team to delineate responsibilities and drive service standards throughout all locations.

· Oversees and coordinates training activities that directly impact the quality and production of all claims processing.

· Will analyze operational data (with respect to claims management, resource utilization, organizational planning, production, and quality) and create standard reports for senior management staff.

Market Positioning

• Defines and develops lead generation strategies and marketing plans that target new accounts.

· Evaluates existing strategic operational plans to ensure growth and feasibility and makes necessary adjustments to assist organizational movement which can be measured.

· Formulates annual organizational plans outlining short- and long-range goals and objectives, which are measurable.

• Maintains ongoing relationship with existing and prospective clients, both in-person and by phone, continuously assessing and communicating how their needs can be met.

· Provide ongoing progress updates on new business development activities and other key financial indicators to senior management team.

Qualifications

Education:

· Associate or bachelor’s degree required from an accredited university/college.

Work Experience:

· Minimum of (5) years of Insurance Claims Adjuster experience required.

AND

· Minimum of (5) years of Insurance Claims Management experience required.

· Outside Sales experience preferred.

Specialized Knowledge:

· Adjuster license(s) required. CPCU, ARM, AIM, and/or AIC certifications preferred

· Experience using MS Word, Outlook, PowerPoint, and Excel.

· Travel is required.

Prime Consulting Group is an Equal Opportunity Employer. PCG does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.”