Senior Casualty Claims Specialist - Major Case Unit
Markham, ON L3P 8P3 In-Person
More than 3 months ago
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Job Description
External Job Advert
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence.
Are you inspired by challenge? Do you thrive in handling large and complex claims? Does sharing your knowledge with others motivate you? Then join our Casualty Operation as a Major Case Unit Analyst Adjuster! In this role you'll be responsible for the day-to-day management of complex claims, while also providing key insights to the larger claims team. The successful candidate will play a significant and valued role in casualty claims not just through large loss claims handling, but also through mentoring, sharing insights with key stakeholders, mentoring claims professionals and other special projects.
What You'll Do
What You'll Bring
What you'll get:
Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence.
Are you inspired by challenge? Do you thrive in handling large and complex claims? Does sharing your knowledge with others motivate you? Then join our Casualty Operation as a Major Case Unit Analyst Adjuster! In this role you'll be responsible for the day-to-day management of complex claims, while also providing key insights to the larger claims team. The successful candidate will play a significant and valued role in casualty claims not just through large loss claims handling, but also through mentoring, sharing insights with key stakeholders, mentoring claims professionals and other special projects.
What You'll Do
- Proactively direct handle a pending of predominately commercial large loss and complex claims nationally, while providing brilliant customer service.
- Represent our customers and Aviva at mediations, arbitrations, trials and other litigation processes.
- Coach and mentor team members to success through sharing and development of technical and strategic skills and knowledge.
- Mitigate risk by collaborating with team mates to identify and effectively manage loss costs & expenses while improving system conditions, which affect customer service, team environment, and financial performance.
- Strive to continuously improve by challenging yourself, team mates and the casualty operation to improve performance, reduce inefficiency, and ensure that claims policies and procedures are consistently applied to the highest standard.
- Role model of our Aviva values of care, commitment, community & confidence.
- Ensure key risks are identified, measured, monitored and effectively managed.
- Effectively collaborate and communicate with internal and external stakeholders to identify trends and forecast large loss development while acting as a technical resource for senior management, underwriting, finance & actuary.
- Have fun, grow and be truly appreciated for your contributions to our success!
What You'll Bring
- Post- Secondary Education, CIP and FCIP strongly preferred.
- 7 + Years progressive casualty claims experience across all casualty lines.
- Minimum 3 + years of proven experience in handling large and complex casualty claims with extensive experience in coverage analysis, investigation, and quantum evaluation. Experience in class actions, US losses, sexual abuse, property damage liability, commercial MVA, severe losses, mediations, arbitrations and trials preferred.
- Prior leadership experience.
- Expert knowledge of insurance practices, operations and processes.
- Good knowledge of claims center, Qlik, and appetite for data analysis and trends.
- Exceptional written and verbal communication skills.
- Excellent coaching skills.
- Ability to mentor, challenge and grow with a diverse but highly experienced team.
- Team outlook.
- Excellent inter-personal skills with the ability to build strong relationships at all levels.
- Detail-focused, highly analytical orientation.
- Superior problem solving skills with demonstrated ability to think strategically.
- Motivation and superb organizational skills.
- Willingness to travel occasionally
- Licensing across Canada preferred.
What you'll get:
- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Outstanding Career Development opportunities.
- We'll support your professional development education.
- Hybrid work environment
Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.
About Aviva
Learn More About AvivaNatural health retailer and resource. Aviva promotes a holistic approach to your health and well-being through proper nutrition and a healthy, natural lifestyle.
Aviva operates a retail store in Winnipeg, MB Canada and serves customers across Canada and around the world through www.avivahealth.com.
Everything for healthy living.
Joining Aviva presents a prime opportunity to be part of a team that values leadership, innovation, and diversity in the workplace. Aviva, a leading insurance and financial services company, offers a variety of job opportunities that cater to a range of skills and professional interests, making it an ideal place for career growth and development.
Aviva is actively hiring and continuously seeks passionate, creative, and solution-driven team players. Search open positions that match individual skills and interests in areas ranging from finance to technology. Each position at Aviva offers the chance to work with a global team that drives industry-leading solutions.
Aviva is committed to the professional growth of its employees. The company offers unmatched training, development, and certification support, allowing every team member to reach their full potential. Leadership and diversity training are integral parts of Aviva's commitment to fostering an inclusive environment.
Start a career at Aviva with an internship that offers real-world experience and networking opportunities. Aviva's internships provide a robust platform for learning and applying practical skills in a dynamic setting, preparing interns for full-time positions within the company.
Aviva is renowned for its employee benefits and positive company culture. The company prioritizes the well-being and satisfaction of its team, offering comprehensive benefits that enhance both personal and professional life. Aviva's culture is built on a foundation of respect for diversity and an ongoing commitment to inclusion.
At Aviva, innovation is at the core of all operations. Employees are encouraged to lead transformation projects and introduce new strategies that drive growth and efficiency. Networking within Aviva provides connections to industry leaders and peers who are equally eager to share insights and collaborate on projects.
Aviva believes in nurturing talent and providing employees with opportunities for advancement. Whether through promotions, cross-departmental moves, or leadership roles, team members have numerous paths to elevate their careers.
Interested candidates are encouraged to apply. Prepare a resume, practice for the interview, and explore the exciting employment and career opportunities at Aviva. Personalize job alerts to stay informed about the latest news and positions that align with career preferences and skills.
Keep up to date with career tips, insider perspectives, and industry-leading insights—all from the professionals who are part of Aviva. Explore what it means to work at a company where innovation, leadership, and diversity are valued above all.
Subscribe to receive job alerts, latest news, and insider tips tailored to preferences. Discover the rewarding opportunities that await at Aviva, a company committed to the professional and personal growth of its employees.
Aviva operates a retail store in Winnipeg, MB Canada and serves customers across Canada and around the world through www.avivahealth.com.
Everything for healthy living.
Aviva Careers
Joining Aviva presents a prime opportunity to be part of a team that values leadership, innovation, and diversity in the workplace. Aviva, a leading insurance and financial services company, offers a variety of job opportunities that cater to a range of skills and professional interests, making it an ideal place for career growth and development.
Explore Job Opportunities
Aviva is actively hiring and continuously seeks passionate, creative, and solution-driven team players. Search open positions that match individual skills and interests in areas ranging from finance to technology. Each position at Aviva offers the chance to work with a global team that drives industry-leading solutions.
Experience Professional Growth
Aviva is committed to the professional growth of its employees. The company offers unmatched training, development, and certification support, allowing every team member to reach their full potential. Leadership and diversity training are integral parts of Aviva's commitment to fostering an inclusive environment.
Internship Programs
Start a career at Aviva with an internship that offers real-world experience and networking opportunities. Aviva's internships provide a robust platform for learning and applying practical skills in a dynamic setting, preparing interns for full-time positions within the company.
Benefits and Culture
Aviva is renowned for its employee benefits and positive company culture. The company prioritizes the well-being and satisfaction of its team, offering comprehensive benefits that enhance both personal and professional life. Aviva's culture is built on a foundation of respect for diversity and an ongoing commitment to inclusion.
Innovation and Networking
At Aviva, innovation is at the core of all operations. Employees are encouraged to lead transformation projects and introduce new strategies that drive growth and efficiency. Networking within Aviva provides connections to industry leaders and peers who are equally eager to share insights and collaborate on projects.
Career Advancement
Aviva believes in nurturing talent and providing employees with opportunities for advancement. Whether through promotions, cross-departmental moves, or leadership roles, team members have numerous paths to elevate their careers.
Join the Aviva Team
Interested candidates are encouraged to apply. Prepare a resume, practice for the interview, and explore the exciting employment and career opportunities at Aviva. Personalize job alerts to stay informed about the latest news and positions that align with career preferences and skills.
Stay Connected with Aviva Careers
Keep up to date with career tips, insider perspectives, and industry-leading insights—all from the professionals who are part of Aviva. Explore what it means to work at a company where innovation, leadership, and diversity are valued above all.
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Subscribe to receive job alerts, latest news, and insider tips tailored to preferences. Discover the rewarding opportunities that await at Aviva, a company committed to the professional and personal growth of its employees.
