Senior Business Architect ( iTero Product )

Align Technology   •  

Raleigh, NC

11 - 15 years

Posted 242 days ago

This job is no longer available.


  • Provides overall direction, guidance and definition of business architecture to support business strategy
  • Function as a liaison to Business and I.T. partners to gain a broad understanding of industry trends and innovations, and their impact on technology
  • Lead efforts to work with business leaders to identify and document business capability needs and strategic prioritization into business architecture deliverable (road-maps etc.)
  • Assess current technology environment to detect critical deficiencies and recommend solutions for improvement
  • Lead evaluation and selection of technology, establishes standards and collaborates with departments to boost adoption
  • Provide architectural oversight of projects, ensuring requirements are in alignment with business strategies and business architecture roadmap/framework
  • Conduct analysis to determine best path for solving business problems/opportunities that may include process improvement, systems enhancement, user training, and/or software procurement
  • Monitor business analysis processes/methodology to achieve team goals or objectives
  • Determine process inefficiencies with resources and/or workflows and leads the process change to improve efficiency of workflows
  • Work closely with the I.T. teams ensuring that needed business capabilities are met by the most efficient, effective use of I.T. processes, technology and data management
  • Create test case scenarios to validate the new system requirements, data conversions, workflows and end-user procedures are working appropriately and/or other unaffected areas remain unchanged


This person should have a passion for technology, process and efficiency and have demonstrated a genuine sense of curiosity and a keen desire to work through complex technical challenges at enterprise scale. Knowledge of the customer experiencelandscape and industry trends will be vital for this role.  Ability to remain flexible and change priorities in a challenging and fast-paced environment is crucial.

  • Extensive experience planning and deploying both business and IT initiatives
  • Demonstrated experience in designing, implementing and improving business service capability and end-to-end processes
  • Experience leveraging industry standard methodologies in the areas of Business Architecture, Business Process Management, Continuous Improvement, Business Process Outsourcing and/or Change Management
  • Expertise in a variety of modeling techniques to capture process, business rules, requirements, information flow, etc. Examples include BPMN process models, use cases, class diagrams, state diagrams, fishbone diagrams, etc.
  • Experience base-lining and quantifying current state business problems as well as constructing cost/benefit based solution recommendations
  • Ability to envision future state business services/processes and to construct roadmaps representing evolution from current to future state
  • Exposure to project management skills
  • Self-motivated and proven ability to work creatively and analytically in a problem-solving environment
  • Ability to balance multiple tasks/priorities, consistently meeting deadlines


  • Masters or Bachelors in Computer Science or Engineering or equivalent work experience
  • 12+ years’ relevant experience in business and process analysis
  • 3+ years of business architectureexperience
  • Should have exposure to enterprise applications like SAP,, and payment processing