Senior Business Analyst

SITA   •  

Montreal, QC

5 - 7 years

Posted 272 days ago

This job is no longer available.

Job Description


·      Analyse and document customer requirements and business process in collaboration with product owners.


·      Perform functional gap analysis with respect to standard product offerings.


·      Prepare functional specifications for Software Development team.


·      Collaborate with development teams to determine effort, feasibility, scheduling, etc.


·      Define with the internal customers exit criteria and participate to user acceptance testing.


·      In collaboration with QA analysts develop and execute Test Cases.


·      Provide technical hands-on expertise where needed.


·      Where appropriate, provide guidance to the Project Manager and / or Development Manager in the development of solutions that create innovation and have a beneficial outcome to the product or application.


·     Ensure all risks and issues that affect the project are raised following set processes and are actioned appropriately. Escalate risks and issues that pose a significant impact to deliverables.



- At least 5 years experience in deployment or support of application software implementing systems and modules with experience of multiple full lifecycle implementations.


- Demonstrate strong knowledge of at least one application.
- Demonstrate strong understanding of SITA methodologies and practices.
- Demonstrate the ability to be the functional lead on project of medium complexity within own domain overseeing requirement analysis through implementation and/or support.
- Demonstrate understanding of technology and competitive positioning of technology - driven business solutions preferably SITA applications/solutions.
- Demonstrate competent use of SITA's development and project tools.
- Demonstrate good knowledge of and ability to apply ITIL processes and standards for managing applications.
- Demonstrate good ability to cost projects of medium complexity with guidance.
- Specific experience of airline industry would be of benefit.
- Strong software application skills (MS Excel Access Word PowerPoint Project).


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