Senior Business Analyst in Chicago, IL

$80K - $100K(Ladders Estimates)

Rightpoint   •  

Chicago, IL 60601

Industry: Technical Services


5 - 7 years

Posted 48 days ago

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. We're driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, we're able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business. .

Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And we're searching for passionate, talented people to join the Rightpoint team.

Rightpoint is the largest independent customer experience agency with technology at our core, and 450 employees across 10 offices. We create seamless digital experiences driven by insight, strategy, technology and design -- and expanded mobile innovation and emerging technologies via Raizlabs. We serve more than 250 Fortune 1,000 companies with strategy, site design and development, content, CRM, commerce, BI and cloud infrastructure.

And the industry is taking notice:

  • Crain's Chicago Fast Fifty of "Fastest Growing Companies," 2014 - 2017
  • "Top 100 Workplaces in Chicago" by the Chicago Tribune, 2014-2017
  • EY Entrepreneur of The Year® Award, Co-founders Ross Freedman & Brad Schneider: 2015 Midwest Dual Finalists
  • One of the "Most Promising Companies in America" by Forbes in 2014

Job Description

As a Senior Business Analyst at Rightpoint, you will be a business liaison between the Rightpoint project team and our clients. You will own the product backlog and be a key driver of developing the product roadmaps, being the ultimate keeper of the product vision. The Business Analyst is responsible and accountable for all business aspects (i.e. technical, design, and function) of the requirements. Ensures that the final project deliverable meets intended goals. The primary resource for project requirements, and business representative for design and development of the project.

Required Skills and Abilities

  1. Strong expertise in planning and leading requirement elicitation to include: interviews and JAD sessions, data gathering, current system documentation, gap analysis, business modeling, business process, rules and logic.
  2. Create and groom requirements backlog ensure stories have a definition of done.
  3. Manage project scope, identify and mitigate scope creep, and maintain project roadmap.
  4. Document and communicate functional requirements.
  5. Demonstrated leadership, strategic thinking and attention to detail.
  6. Thorough working knowledge of SDLC, waterfall and agile methodologies.
  7. Problem solving skills and experience with ecommerce platforms and architectures.
  8. Create and utilize gap analysis in designs.
  9. Assist technical team in data mapping.
  10. Align with creative team on design solutions.
  11. Guide test plans/cases to ensure that results successfully evaluate functional and non-functional requirements.
  12. Manage competing priorities.
  13. Perform additional duties as required.


  1. Clear and concise communication. Effective in verbal, written, tone and body language.
  2. Well organized, facilitates team and client meetings effectively. Provides agendas, session goals and session results. Delivers engaging, informative, and well-organized presentations.
  3. Builds and nutures relationships within all levels of the client organization and project team.
  4. Escalates issues/risks and provides mitigation strategies timely.
  5. Communicates difficult/sensitive information tactfully.
  6. Ability to coach, mentor and train.

Required Education

Bachelor of Science in Business/Computer Science, related field or years of relevant experience.

Minimum Requirements

  • 5 or more years of client consulting experience
  • Ability to work effectively with clients and team members
  • 5 or more years of business analysis
  • Curious self-starter with a focus on team performance
  • Able to travel

Valid Through: 2019-9-25