Senior Business Analyst

Less than 5 years experience  •  Information Services

Salary depends on experience
Posted on 02/19/18
Livonia, MI
Less than 5 years experience
Information Services
Salary depends on experience
Posted on 02/19/18

Responsibilities

  • Build trusted client relationships through proactive account management and effective project delivery.
  • Establishes knowledge of client business challenges and priorities to translate into opportunities.
  • Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner.
  • Helps deliver presentations to clients and management teams.
  • Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards.
  • Translate client’s business needs into detailed business requirements documents, use cases and systems interaction diagrams.
  • Works with customers to establish approved wireframes and mock-ups for solutions.
  • Assists project team to establish high, mid, and micro level plans for project team.
  • Helps to establish critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria.
  • Provides leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met
  • Helps establish project test strategy, methodologies, test plans as well as assist with test execution.
  • Instills team commitment to company delivery methodologies and practices.

Qualifications

  • Bachelor’s Degree
  • 3-6 years of professional business analysis experience, with strong relationship management, account management, and support experience.
  • Minimum 2 years consulting industry experience working with external clients
  • Experience working in an Agile environment
  • Understanding of iterative development methodologies
  • Strong knowledge and understanding of current technologies and complex enterprise level applications
  • Knowledge of current technologies, application software development
  • Skilled ability to obtain, understand and respond strategically to client needs.
  • Highly detail oriented, well organized, and able to coordinate multiple projects simultaneously.
  • Strong analytical, problem solving and conflict resolution skills.
  • Energetic, motivated, service-oriented, and be able to multi task.
  • Proven track record of delivering on time, on budget, and meeting client commitments.
  • Excellent listening, oral, and written communication skills.
  • Excellent facilitation, presentation, and reporting skills.
  • Strong interpersonal and teamwork skills.

 

Preferred skills and education:

  • Degree in Computer Science or Engineering
  • Strong understanding of complex Internet based enterprise level applications
  • Automotive consulting industry experience working on dealer-related projects
  • Experience in Web Accessibility Requirements and Testing
  • Experience in documenting API and/or Web Services Specifications is a plus
  • Experience in Adobe Marketing Cloud is a plus

Job ID 2018-4375

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