Senior Business Analyst

Salary depends on experience
Posted on 11/20/17
5 - 7 years experience
Financial Services
Salary depends on experience
Posted on 11/20/17

Position Responsibilities\Requirements:

General duties and responsibilities:

  • Performs analyses of the business goals, objectives, and needs of the general business environment for the appropriate FIS segment, division, group or line of business.

  • Performs research and analysis to support business operations and presents findings to manager or project leader.

  • Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.

  • Utilizes systems and data to resolve business issues in the most effective and productive manner. 

  • Identifies best practices and suggests how to improve current practices.

  • Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI.

  • Develops recommendations to solve problems and issues related to business operations.

  • Analyzes and documents business processes and metrics, and identifies improvement opportunities.

  • May train internal employees on changes to business practices, processes or procedures.

  • May perform special projects upon request and on occasion.

  • May provide coaching and/or guidance to less experienced Business Analysts.

  • Performs other related duties as required.


  • Ideally the candidate will have a combination of experience at a bank (Money Desk, Wire Room/Funds Transfer) and at a payments related technology / software company. 

  • Need to be a leader that an external client can look towards as an ally and client advocate, while also working for FIS best interests.

  • Successful track record and hands-on experience creating highly detailed functional analysis deliverables.

  • Possess strong analytical skills and be expected to have expert ability in eliciting, documenting and evaluating business requirements which involve multiple organizations, complex financial calculations and technical topics.

  • Have 5+ years of experience in the wire transfer operations and payments domain, with emphasis on international and domestic payments.

  • Be knowledgeable of SWIFT, ISO20022, Fedwire, NACHA, CHIPS, and non-US format standards for payment processing and implementation of systems

  • A Bachelor's degree in Business Administration, Finance, Computer Science, Information Systems or other related discipline; or equivalent combination of education and experience that is required for the specific job level.

General knowledge, skills and abilities:

  • Knowledge of the business goals, objectives and business operations for the appropriate FIS segment, division, group or line of business

  • Knowledge of financial services industry

  • Knowledge of basic financial analysis principles and ratios

  • Proficiency in standard office software, such as MS Office, Visio, MS Access, etc.

  • Proficiency in industry-standard process methodologies (e.g., Six Sigma, LEAN, ISO, CMM, etc.)

  • Excellent verbal and written communication skills to audiences of various levels in the organization (e.g., executive, management, individual contributors)

  • Willingly shares relevant knowledge and expertise to other resources

  • Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills

  • Ability to persuade and influence others on the best approach to take

  • Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

  • Is resourceful and proactive in gathering information and sharing ideas


Advanced professional role.  Highly-skilled with extensive proficiency. Develops large and/or complex solutions that require analysis and research. Works on multiple projects as a project leader or frequently as the subject matter expert. Works on projects/issues of medium to high complexity that require demonstrated knowledge across multiple analytical areas and business segments. Coaches and mentors more junior business systems analysts. Works under minimal supervision on complex projects. Wide latitude for independent judgment. Typically requires six or more years of demonstrated business analysis experience with at least one project as the business analyst lead on a "large" project (i.e., a project with duration of more than 6,000 hours or spanning more than 4 months).

FIS™ is the world's largest global provider dedicated to financialtechnology solutions. FIS empowers the financial world with software, services, consulting and outsourcing solutions focused on retail and institutional banking, payments, asset and wealth management, risk and compliance, trade enablement, transaction processing and record-keeping. FIS’ more than 53,000 worldwide employees are passionate about moving our clients’ business forward. Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.


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