Established and stable property and casualty insurance broker seeking a claims manager to independently manage highly complex commercial property claims while working at a strategic level to develop and retain consultative, partnership relationships with customers, prospects and markets. Manage assigned claims, manage client relationships to understand client goals and expectations, provide services through all phases of the claim handling process, including claims negotiation and settlement and resolution of such coverage issues in favor of the company?s clients. Ensure that clients realize consistently superior loss adjustment experience. Advocate on behalf of clients to maximize coverage under policies. Maintain system reports and rectify open items in a timely manner. Analyze reports, examining factors including but not limited to areas for potential additional client service and marketing results.
Bachelordegree and a minimum of 10-20 years job related experience. 10 years of claims, carrier or broker experience. Demonstrated ability to write case histories, reports and letters. Demonstrated ability to develop and maintain strong working relationships with clients. Demonstrated ability to investigate, evaluate, negotiate and settle claims in accordance with compliance standards established by the company. JD a plus.