Senior AV Support Specialist in Chicago, IL

GroupM

Chicago, IL 60601
7w ago
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specialty:

Technical Support

experience:

5 - 7 years

Job Description

Description

Position at GroupM North America



Position Overview

The GroupM AV Support Specialist is responsible for day-to-day AV support for conference rooms, digital signage, and equipment maintenance. The Senior AV Support Specialist will work with service providers and integration vendors to resolve issues quickly and ensure service level agreements are being met. This position will support multiple WPP companies located in WPP's Chicago Campus at 333. N. Green St.


Responsibilities

  • Identify and resolve technical issues on site and update users on progress and resolutions
  • Respond to second tier AV related issues and requests
  • Perform AV troubleshooting including resetting devices, cable management, etc.
  • Diagnose and escalate technical issues to service contracted AV integrators
  • Provide AV training for GroupM users
  • Prepare AV equipment for events such as Town Ha
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Valid through: 2020-2-22

About GroupM

Total Jobs:
168
Total Experts:
7
Average Pay:
$122,337
Total value of jobs:
$20,675,000
% Masters:
29%
* Ladders Estimates