The Operational Intelligence Team seeks a strong engineer to develop, document and drive the teams monitoring strategy and its adoption and evolution with a focus on standards and application instrumentation for critical Bank Applications.
This is a unique opportunity to work with Business, Application Development and Support teams, Monitoring Tools teams and to create Monitoring Requirements and build end-end monitoring solutions to support applications.
The ideal candidate for this hands-on position will have excellent technical skills as well as strong communication skills to work with development teams and other engineering and business teams.
The Chief Technology Organization:
•Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
•Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
•Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
•Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
•Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
•Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.
Required Job Skills
Min 5 years Development or Architecture experience for multi-tiered business applications
Min 2 years production systems engineering and/or support role.
Proven experience with developing strategy and implementing monitoring – functional, synthetic, end-use experience for applications with tools such as – Tivoli, Splunk, Introscope, Sitescope, AppDynamics etc.
Knowledge of OS (Windows/Unix) based infrastructure services, processing, monitoring, shell scripts, etc.
Proven experience in programming languages (Java and/or .NET)
Proven experience in application/network performance and availability monitoring
Knowledge of ITIL functions and processes
An excellent communicator, able to network and influence across multiple levels
A Self-motivated, hands-on, driven individual with strong leadership skills
A strategic thinker who can link business context to technical reality
Able to work in a fast paced environment whilst meeting deadlines
The ideal candidate will have experience working and being successful in a large, multi-data center enterprise environment. Business acumen a plus. Communication and flexibility are important skills for this role, as special projects may be assigned over time.
Desired Job Skills
The candidate(s) must possess exceptional written and verbal communication skills; and be able to demonstrate those skills to a varying level of internal & external resources, to include senior leadership. The candidate should be self-motivated and be able to detect a major concern that should be escalated to management for resolution. Communicate effectively with technical and non-technical personnel.
- Strong results-oriented awareness, with an optimistic and enterprising attitude.
- Experience in diagnosing complex technical issues.
Valid Through: 2019-11-12