Senior Application Developer - ServiceNow Platform

World Wide Technology   •  

Saint Louis, MO

5 - 7 years

Posted 264 days ago

This job is no longer available.

Job Responsibilities

  • Overall responsibility for the successful planning, execution, monitoring, control, and closure of all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.
  • Efficient and effective throughput of delivering on requests ranging from new and modification of Service Catalogs, configuration and functionality changes, and administration.
  • Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development.
  • Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all applications for use after the upgrade completes.
  • Coordinate and solve complex technical data and transformation issues.
  • Obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow.
  • Answer “how to” technical and application configuration questions.

Leadership Qualifications

  • Expert level understanding of ServiceNow and expert programming skills.
  • Demonstrated ability to work with all levels within the organization.
  • Ability to lead and mentor junior developers.
  • Ability to organize and lead meetings of cross functional IT and business teams.
  • Ability to develop recommendations, write code, oversee enhancements, and manage the implementation of improvements in various stages of the process lifecycle.
  • Proven problem-solving, change management, and technical planning skills.
  • Comfortable working in a fast-paced, team-oriented environment.
  • Open and receptive to feedback from all levels in the organization.
  • Manage daily work leveraging Agile principles and Kanban boards.


  • 4+ years of experience ServiceNow development and architecture.
  • Strong knowledge of Web 2.0 Technologies (Angular, Java Scripting, XML, HTML, AJAX,), SaaS applications and SOAP Web Service integrations.
  • Experience with technologies including LDAP/Active Directory, Powershell, Microsoft SQL Server and relational databasetechnology.  Experience in these areas is a plus: Active Directory; Single Sign-on using: Digested Token, SAML 1.1, SAML 2.0.
  • Solid understanding of the application development lifecycle process, including requirement gathering and analysis, design, coding, testing, quality assurance, implementation, issue tracking, version control, deployment and project management.
  • Highly skilled and proficient in using development tools with the analytical and problem-solving skills necessary to troubleshoot and provide user support.
  • Excellent understanding of emerging service delivery solutions, technologies, and methodologies.
  • Experience with extending the ServiceNow schema to custom applications.
  • Understanding of configuration management principles; experience with ServiceNow platform capabilities and tools like Discovery and Orchestration.
  • Excellence in time management and organization skills with an aptitude toward creative problem-solving.
  • Self-starter with a record of accomplishment in managing multiple complex tasks.
  • Innovative, creative, self-directed…a great leader and team player!
  • Strong communication, presentation, and writing skills.
  • Bachelor’s Degree in related field preferred; ITIL certifications a plus.
  • Strong knowledge of ITIL v3 methodologies and ITSM concepts.