Senior Analyst, IT Operations

Ciena   •  

Alpharetta, GA

Industry: Telecommunications.


8 - 10 years

Posted 179 days ago

This job is no longer available.


We believe in the power of people. We are a network strategy and technology company that is motivated by making a difference in people’s lives – their productivity, their creativity, their health and comfort. That’s why our engineers design and implement technologies that allow people to do great things.

  • This position is responsible for the administration, analysis, design, implementation and daily support/troubleshooting activities for Foundational Applications team,  This consists of the Unix/Windows and associated environments.  Encompassing   
    Security, Active Directory, patching, and security applications.

    This position also entails the leadership of both projects and people to enhance the engineering UNIX/Windows environments. This position takes a leadership role in security vulnerability management and patch management across all UNIX/Windows environments.

  • Performs expert level server administration functions, including configuring, installing, repairing, maintaining, and upgrading hardware and operating systems.
  • Plans, implements, and supports changes to the Windows, Linux servers.
  • Performs daily UNIX/Windows system administration duties and maintenance for user account management, backups, system patching, DNS, LDAP, NTP, monitoring, etc.
  • Leads the UNIX/Windows  team in the areas of security scanning and vulnerability management, responds to security alerts and findings while making recommendations for appropriate mitigation strategy.
  • Performs daily UNIX system administration duties and maintenance for user account management, backups, system patching, DNS, LDAP, NTP, monitoring, etc.
  • Collaborates with User Support to provide Level II and III troubleshooting in support of technical solutions.
  • Develops and maintains IT liaison relationship with functional departments and key users.
  • Provides analysis and system design based on requirements from the end customers who are primarily engineers.
  • Provides detailed documentation and procedures for all solutions.
  • Develops and maintain relationships with technology vendors to meet business needs. Manage hardware and software support agreements with the vendors.
  • Identifies and explores new technologies and best practices that could advance the infrastructure to improve performance, reliability and availability.
  • Leads medium-to-large scale tasks or small-to-medium projects efficiently, on time and within budget, using appropriate resources of time, funds and person
  • Develop and maintain IT liaison relationship with R&D departments and key users and vendors
  • Simplifies technical jargon so that it is easily understood by the audience

Required Skills:

  • Strong organizational and project management skills.
  • Strong UNIX/Windows Server Operating System implementation and administration skills Server 2008/2012, Ubuntu and Redhat
  • Experience supporting UNIX/Windows systems in a heterogeneous networked environment
  • Experience with the configuration/administration of BladeCenter/System technologies (HP, IBM)
  • Have configuration management experience using kickstart, jumpstart, puppet and Red Hat satellite.
  • Active Directory, Group Policy, DHCP and DNS Administration skills
  • Have a good understanding of IT future direction and technology trends.
  • Have good understanding of TCP/IP networking and in-depth knowledge of Unix networking
  • Strong understanding of TCP/IP Protocol
  • Expert troubleshooting and problem resolution skills
  • Highly organized self-starter with an eye for detail who can maintain multiple ongoing projects simultaneously
  • Entrepreneurial, flexible attitude with ability to work well in ambiguous, changing situations and reprioritize work accordingly
  • Function independently with minimal direction to drive a project to execution
  • Strong interpersonal and clear communication skills (verbal and written)
  • A sustained ability to execute on critical projects with accelerated schedules and manage demands with frequent changes or delays
  • Demonstrated ability to multi-task and work effectively as part of a team
  • Willing to work long (sometimes odd) hours

Required Experience:

  • Bachelor’s Degree and/or eight to ten years demonstrated technical experience may be substituted in lieu of degree
  • Candidates must have eight to 10 years in Systems Administration and demonstrated experience with administration of UNIX/Windows LDAP, Active Directory, VMware, SAN/NAS platforms, Windows Servers, Linux Servers and network systems