Senior Analyst, Global Payments Acceptance

5 - 7 years experience  • 

Salary depends on experience
Posted on 04/19/18
San Francisco, CA
5 - 7 years experience
Salary depends on experience
Posted on 04/19/18

About the Role

 This role will be at the forefront of powering Uber’s global payments platform, with a focus on building processes to ensure we scale payments efficiently, execute against our acceptance, cost, and risk KPIs, and improve the rider and eater experience. Ideal candidates are process-oriented, results-driven, problem-solving self-starters who have global ecommerce payments experience. In this dynamic, challenging role you'll have serious impact as an early member of the team responsible for improving our payment operations, resolving payment issues impacting collections, and partnering with cross-functional teams including Product, Engineering, Finance, and Legal/Operations to design and build tools supporting our payment infrastructure.

What You’ll Do

  • Identify, size, prioritize, and pursue opportunities to improve our payment platform in collaboration with Product, Engineering, Accounting, and Analytics
  • Manage relationships with new and existing payment partners
  • Define, track, analyze, and be responsible for payments related metrics
  • Design on boarding and escalation procedures for new and existing payment connections in partnership with Engineering, Fraud, and Accounting
  • Work cross functionally to identify, replicate, size, and resolve payments related issues
  • Shape Uber’s payment processing engine and scale with our global business

What You’ll Need

  • 4+ years in Managment Consulting or the Payments industry
  • Critical thinking, deductive reasoning, and program management skills. You’re easily able to break a problem down into its constituent parts to identify the best solution path
  • Excellent written and verbal communication skills
  • Ability to thrive in a fast paced dynamic environment – we have no shortage of asks but limited time. You need to be able to effectively assess, prioritize, and execute autonomously
  • Experience with SQL – the ability to write and augment queries to pull data and perform analysis

About the Team

As part of the Payments Acceptance team, you will help scale our payments technology and infrastructure across the org to empower our riders and eaters. You will play a key role in all aspects of strategic payments planning and make significant contributions to high-profile operational initiatives. 

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