Senior Account Manager - Sales
500px, the world’s premier photography community is looking for a passionate Senior Account Manager who will partner with and ensure the long-term success of our clients.
As a Senior Account Manager at 500px, you will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships in partnership with the Account Executive team.
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics pertaining to revenue and pipeline growth
- Identify and grow opportunities within your client roster and collaborate with sales teams to ensure growth attainment
- Assist with urgent requests or issue escalations as needed
- 3-5 years proven account management and salesexperience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects with different stakeholders while paying strict attention to detail and deliverables
- Outstanding knowledge of MS Office, iWork Suite of products and Google Apps
- Experience with CRM software (eg. Salesforce) is a plus
- Excellent listening, negotiation and presentation skills
- Excellent verbal and written communications skills
- Passion for photography and design
- BA/BS degree or equivalent
- Bilingual is a plus