Senior Account Manager in Seattle, WA

$80K - $100K(Ladders Estimates)

Quartet   •  

Seattle, WA 98160

Industry: Healthcare

  •  

5 - 7 years

Posted 47 days ago

About the team & Opportunity:

The Customer Success team is responsible for Client and Provider relationships across our customer base and across markets. Our team partners closely with our Health Plan and Health System clients to mutually define goals and objectives of the program and ensure we deliver on those expectations, expanding our footprint and growing revenue over time. We also work within each market to recruit, onboard, and continually engage PCPs and BHPs within each market, in support of our overall program and customer-driven objectives.

Accountabilities:

Manage "book of business" of new & existing, regionally distinct, Primary Care Providers taking a relationship-building approach with users; building their trust, adding value to their practices, and serving as a caring and available partner.

Successfully sell practice on Quartet's value. Quickly identify and solve operational barriers or personal hesitations that would limit adoption of Quartet.

Implement extremely clear and documented Quartet workflows within practices, collaborating seamlessly with any other field related team members or cross-functional teams to jointly manage user accounts

Serve as consultative, clinical expert on best practices for recognition and treatment of mental health, challenge practice to change current attitude towards, and treatment of, mental health.

Increase user engagement through increased referrals and decrease user attrition within the book of business, ensuring Quartet remains top-of-mind for practices while also consistently providing value to users.

Minimum Qualifications:

Bachelor's Degree in Business Administration, Biology or related discipline or equivalent relevant experience.

Minimum of five years experience in the sales or account management of healthcare related products or services to primary care or behavioral health professionals. Proven track record of sales or account management success required.

Proven experience in building and growing a sales region including territory management, sizing, and prioritization of opportunities within the primary care market.

Knowledge of working within a CRM system such as Salesforce.

Willingness to travel within assigned sales region at least 80% of the time.

Preferred Qualifications:

Experience selling software as a service tools to healthcare providers a plus.

Past experience selling behavioral health products into primary care is preferred.

Valid Through: 2019-10-28