Senior Account Manager

Impetus Technologies   •  

Phoenix, AZ

Industry: Professional, Scientific & Technical Services

  •  

11 - 15 years

Posted 39 days ago

Role/Skills

  • Ability to interact, conduct commerce and liaise with top echelons business and technology executives in an organization
  • Operate as the lead point of contact for all matters specific to your customers
  • Build and maintain strong, long-lasting customer relationships
  • Develop a trusted advisor relationship
  • Ensure the timely and successful delivery of our solutions per clients’ needs and objectives
  • Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
  • Assist with high severity requests or issue escalations as needed

Qualification: MS in Information Technology and Management, MBA Experience: 10-15 years