Braze

Senior Account Manager, Enterprise

Braze$90K — $100K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in Sales or Account Management, preferably in SaaS and quota-carrying roles
  • Experience with large companies of 2,000+ employees
  • Strong drive, determination, and accountability
  • Excellent verbal, written, and presentation skills for executive audiences
  • Intermediate to advanced skills in Google Office and MS Office Suite
  • CRM proficiency, particularly with salesforce.com
  • Strong organizational and time management skills

Responsibilities

  • Expand customer relationships in collaboration with Account Executive
  • Analyze customer product usage for cross-sell and upsell opportunities
  • Identify upsell opportunities with internal teams
  • Coordinate feature exploration and adoption resources
  • Meet quarterly upsell and renewals targets
  • Engage in onsite customer meetings occasionally

Benefits

  • Competitive compensation with potential equity grants
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off policy
  • Comprehensive medical, dental, vision, life, and disability plans
  • Family services including fertility benefits and paid parental leave
  • Professional development support with career pathing and stipends
  • Innovative in-office experience promoting community and teamwork
  • Annual company-wide Volunteer Week and donation matching program
  • Supportive Employee Resource Groups
  • Recognized culture as a Great Place to Work®
Full Job Description
WHAT WE'RE LOOKING FOR

As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze's portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.

WHAT YOU'LL DO
  • Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K
  • Pro-actively analyze customer product usage and identify "white space" within accounts and new business units for cross-sell and upsell opportunities
  • Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities
  • Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing
  • Coordinate resources to drive feature exploration and adoption
  • Achieve quarterly upsell and renewals targets
  • Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.

WHAT YOU BRING
  • 3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:
    • in a quota-carrying role
    • working with companies with 2,000+ employees
  • Drive, determination and accountability
  • Excellent product knowledge and ability to learn a feature-rich application
  • Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams
  • Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote
  • Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline
  • Excellent organizational skills and time management abilities
  • Proven ability to quickly get up to speed on new cloud apps and tools
  • A proven networker in your daily life
  • Up-to-date on digital trends, especially in the mobile, web and email space
  • Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus
  • Prior experience in a startup technology company a plus

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $100,000/year with an expected On Target Earnings (OTE) between $180,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

About Braze

Braze is a customer engagement platform that delivers messaging experiences across push, email, in-app, and more. The company's platform is designed to help brands create personalized and relevant messaging experiences for their customers. Braze was founded in 2011 and is headquartered in New York, New York.
Learn more about Braze
Size
1,000 employees
Market Cap
$2.4 billion
Industry
Founded
2011
NASDAQ

Similar Jobs

More Jobs at Braze

More Enterprise Technology Jobs

Find similar Senior Account Manager, Enterprise jobs: