Job Description

At GOAT Group, the Business Development team is central to the strategic growth of our company. Composed of individual teams that handle Strategy, New Business Initiatives, Partnerships and Account Management, the department leads a global supply-focused initiative that works with brand partners, retailers and power sellers to secure new inventory and widen exposure for GOAT Group. As our company continues to expand both at home and abroad, you will play an integral part in this exciting next chapter.

We are looking for an organized and people-oriented Senior Account Manager for our Business Development team. The ideal candidate will be a self-starter, fluent in the luxury and retail market, committed to providing top-tier customer service as well as comfortable working across a variety of departments, including Brand, Operations, and Engineering.

In this role you will:

Maintain and optimize key partnerships through all facets of the account management process
Plan strategically with your accounts to maximise their potential
Track your account's performance, identifying growth opportunities
Provide your accounts with detailed analysis and recommendations, helping guide decision making
Drive business by prospecting existing connections and proactively sourcing new accounts
Streamline on-boarding process for new accounts; initiate and supervise the operational setup, ensuring seamless integration
Effectively work with internal teams in ensuring product is listed for sale in a timely manner
Conduct external monthly business reviews with accounts
Efficiently resolve any account issues or questions, partnering with our Operations team

We are looking for:

5+ years of experience in a retail, brand or wholesale environment - fashion, luxury a plus
Strong sales and analytical ability
Commitment to VIP-level customer service
Experience building a book of business
Confidentiality and discretion a MUST
High level interpersonal, communication and written skills
Highly organized with demonstrated attention to detail
A quick learner, a self-starter, able to work independently, and willingness (and ability) to handle the pressures of an increasing level of responsibility
Mac proficiency, understanding of web-based platforms, and comfortable managing URL links

Valid through: 3/27/2021