Security Operations Center ( GNOC ) Engineer

 •  ManTech International Stafford, VA

Less than 5 years experience  •  Business Intelligence

Salary depends on experience
Posted on 08/12/17
Less than 5 years experience
Business Intelligence
Salary depends on experience
Posted on 08/12/17

Job Duties and Responsibilities

ManTech International Corporation provides innovative engineering and systems integration services that help our customers solve their toughest, most intractable problems.  National defense and homeland security clients depend on our rapid, cost-effective development of adaptable, interoperable, integrated solutions that provide high performance in quick-response scenarios. 

ManTech is looking for a Network Operations Center / Computer Security Specialist to support Marine Corps Intel Dept.

General Responsibilities: 
* First line of defense of Incident Response for the MCISRE
* Maintain a 24/7 presence to managing an entire domain with over 40 garrison and tactical sites
* Work will be in shifts to include nights, weekends, and up to 12 hour workdays with a changing/rotating schedule
* Assist in administering and maintaining Windows servers, Windows Workstations, Virtual Machines, and other critical systems in an enterprise environment
* Able to use System Center Operations Manager (SCOM) and Service Manager Console to monitor enterprise services and generate tracking tickets as needed.  Provide user support for all enterprise services
* Diagnose and resolve technical hardware and software issues by conducting basic and tier II troubleshooting for servers, workstations, and applications within the Active Directory environment providing first call resolution to incident reports and requests for service.  Escalate all issues that cannot be resolved
* Open an incident response ticket for all incidents and open a service ticket for all service requests.  Monitor all tickets from creation to resolution to closure
* Assist and support with account creations, resetting passwords, troubleshooting system and network problems, installation of hardware and workstations, unlocking accounts, and transferring data
* Brief leadership on the health of systems, individual and/or enterprise
* Support Accreditation efforts related to technologies
* Providing user support and guidance
* Recommending and implementing upgrades, patches, new applications and new equipment
* Update/Create documentation as needed (user guides, admin guides, knowledge base articles, FAQs, quick reference guides)
* Other duties as required

Mandatory Skills Requirements: 
* Meet DoD 8570 IAT Level II requirements (for example, must have and maintain active Security + CE, Microsoft certificate, and at least 3 years in IA technology or a related area)
* Working knowledge of SCOM
* Working knowledge of SCCM
* Active directory  (user account creation, password resetting, Kerberos setup, PKI setup)
* Set-up, configuration and support of internal and external networks
* Identifying and analyzing systems requirements
* Developing and maintaining system applications and security
* Developing and maintaining network configurations
* Troubleshooting network performances issues
* Providing user support and guidance
* Recommending and implementing upgrades, patches, new applications and new equipment
* Developing and maintaining disaster recovery place
* Ensuring proper documentation, coordination and maintenance of multiple systems
* PowerShell scripting using any/all of the respective plugins related to the applicable technologies
* Working knowledge of DoD STIGs related to the applicable technologies and how to implement, mitigate, and write POAM statements
* Respond to, incidents, change requests, and service requests making sure to follow

Qualifications Requires Bachelors degree (in Computer Science, Math, Electrical Engineering or related field) or equivalent, and two to four years of related experience.

Additional Qualifications Mandatory Skills/Requirements:

Meet DoD 8570 requirements for example, must have, and maintain active Security + CE and MS Windows certificates

• Should include at least three (3) of the following:
• Working knowledge of SCOM
• Working knowledge of SCCM
• Active directory (user account creation, password resetting, Kerberos setup, PKI setup)
• Set-up, configuration and support of internal and external networks
• Identifying and analyzing systems requirements
• Developing and maintaining system applications and security
• Developing and maintaining network configurations
• Troubleshooting network performances issues
• Providing user support and guidance
• Recommending and implementing upgrades, patches, new applications and new equipment
• Developing and maintaining disaster recovery place
• Ensuring proper documentation, coordination and maintenance of multiple systems
• PowerShell scripting using any/all of the respective plugins related to the applicable technologies
• Working knowledge of DoD STIGs related to the applicable technologies and how to implement, mitigate, and write POAM statements
• Respond to, incidents, change requests, and service requests making sure to follow up with the customer to ensure completion
*** Knowledge of standard DoD and Marine Corps concepts, practices, and procedures. Familiarity with Navy/Marine Corps interoperability requirements is preferred

Degrees Equivalent Experience/Education
Bachelor's Degree

92510BR

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